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Software Updates
34.001.00 24 October 2024
Other Advisers - Error Fixed
In the Other Advisers page, an "Update or CancelUpdate without AddNew or Edit" error would sometimes occur when saving a record. This has been fixed for both personal and business clients.
34.000.13 17 September 2024
Choose Expenses To Use - Pick New List
Sometimes when clicking the "Pick New List" button in the Choose Expenses To Use window, nothing would happen. This issue has been fixed.
Custom Reports
If certain custom reports were cancelled, a "The OpenReport action was canceled" error would occur. This has been fixed.
IHT - Transferable Nil Rate Band
The transferable Nil Rate Band from a previous deceased spouse or civil partner was not being taken account of in joint death scenarios. This issue has been fixed.
34.000.08 31 July 2024
Adding Duplicate Clients Fixed
When using the New Personal Client or New Business Client pages to add a new client, if the "Add new client" button was rapidly clicked more than once then more than one client with the same name could be added. This issue has been fixed.
Support For FSLogix Added
We have added support for installing JCS in environments using FSLogix. Installing JCS in an environment using FSLogix requires some additional manual setup. If you wish to use FSLogix please contact Tech Support for more information.
Tax Tables National Insurance Section Improved
The National Insurance section in the output from Utilities > Tax Tables has been improved to show which rates are Class 1 more clearly.
34.000.06 04 June 2024
File Copy Reports Export To Word
When exporting File Copy Reports of polices to Word a "No current record" error would occur. This has been fixed.
34.000.04 22 March 2024
Planning For Retirement - Lifetime Allowance
Lifetime Allowance charges were abolished in 2023. In certain circumstances details of a Lifetime Allowance charge could be included in Planning For Retirement calculations. This issue has been fixed.
Sticky Notes
Sometimes it was possible for Sticky Notes to be hidden because they were positioned outside of the application window and you would have to use the application scroll bars to find the notes. This issue has been fixed, so when Sticky Notes are opened they will always be positioned within the application window.
33.005.03 04 March 2024
Years Married
The Years Married field in the Personal Details page has been removed. If the Client and Partner both have a matching Marital Status of "Married" or "Civil Partnership" then the number of years they have been married will be displayed as non-editable text.
Note, the Profile Report bookmarks, "Profile Report - Personal, Priorities > J030_MarriedYears" and "Fact Find - Personal > J023_YearsMarried" will still work. 33.004.01 16 January 2024
Annuity Benefit Details
In the Portfolio Report, the details of Annuity benefits that are paid annually would appear like this:
"Benefit £1,500 paid annual in advance..." These details will now appear like this: "Benefit of £1,500 paid annually in advance..." Basis Of Advice
In the Basis Of Advice page, when tabbing into the Initial Advice Ideas (and various other notes fields) any existing text would be automatically selected, making it easy to overtype and lose the text. The notes fields in this page have now been changed to work the same as other notes in JCS, i.e. the text is no-longer selected when tabbing into the fields.
Documents Register Export
Under certain circumstances, a "Path not found" error could occur when attempting to export documents from the Documents Register. This has been fixed.
33.003.08 15 December 2023
Contract Enquiry - Funds With Zero Number Of Units
Aegon valuation files sometimes contain details of funds with zero number of units held. These will no longer be imported into JCS and will no longer appear in the policy's Investment Funds window.
Any fund records with zero units will be removed from policies the next time they are valued. If you would like to remove them all immeditately please contact Tech Support. Electronic Commission - Operation Not Supported
Under certain circumstances an "Operation not supported" error could occur when attempting to process certain electronic commission statements with Initial or Renewal commission. This problem has been fixed.
33.003.06 24 November 2023
Documents Register Export
It was not possible to export documents when using a read only licence. This has been fixed.
M&G Wealth - Real Time Valuations
In JCS versions 33.002.01 - 33.003.04, when attempting to perform a real time valuation on M&G Wealth policies (previously Ascentric), a "Policy not found" message would be appear and the policy would not revalue. (The bulk valuation would still work). This issue has been fixed.
Print Fact Find - Estate Planning And Wills
In JCS versions 33.003.03 - 33.003.04, the Estate Planning and Wills section would not be included in the Fact Find Print, if it was ticked on its own. (It would only be included if the Education Fees Planning section was ticked.) This issue has been fixed.
33.003.04 20 November 2023
Intestacy Statutory Amount
The Intestacy Statutory Amount figure was changed from £270,000 to £322,000 on 26-Jul-2023. This figure has now been updated in the Profile Report in the "Estate Planning, Wills And Inheritance Tax Analysis" > "Distribution of Estate On Death" > "Surviving Partner Takes" section.
Portfolio Report - Type Mismatch
In JCS versions 33.003.01 - 33.003.03, a "Type Mismatch" error could occur when opening the Portfolio Report. This error has been fixed.
33.003.03 06 November 2023
Copy Expenditure Data
In JCS Version 33.003.01, using the "Copy Expenditure Data" button would cause an "Item not found in this collection" error. This has now been fixed.
Print Fact Find - Restrict To Owner
The Restrict To Owner filter had no effect on the Expenditure section of the Print Fact Find. This has now been fixed, so you may now show only the expenditure figures for Client/Partner or Joint.
33.003.01 06 November 2023
Print Fact Find
When the Print Fact Find was used with a Read-Only licence and the Tax Allowances section included, a message would appear, saying you are unable to update the data. The report would then go on to be generated as normal. This message will no longer appear.
33.003.01 03 October 2023
Broken Help Links Fixed
Some links to help documentation were broken, resulting in a "Could not find the help for this topic" message when typing "F1" in some fields. These have been fixed.
Children And Other Dependants
When using "Shift + Enter" to force a save in the Children And Other Dependants page, a "JCS can't move the focus to the control Relationship" error could occur. This has been fixed. The "Do you have Dependants" field will also now only display when there are no dependant records added.
Fact Find Report - Chargeable Lifetime Transfers
JCS now shows Chargeable Lifetime Transfers (CLTs) up to 14 years old (instead of 7 years old) in the Printed Fact Find. This is because a CLT (unlike other types of Gift) may have an impact on Inheritance Tax for up to 14 years.
Timer - Notes
When the Timer is stopped, the Notes field will no longer be cleared.
33.002.05 15 August 2023
Regular Fee Schedules - Incorrect Frequencies
In JCS versions 33.001.01 - 33.002.03 the Frequency field in the Regular Fee Schedules page included options for "Mixed" frequencies, such as "Monthly (Mixed)", which should not have been there. If a schedule was set up using one of these "Mixed" frequencies, the fees would not have been generated and when re-opening the Regular Fees Schedules page a message would appear offering to fix the missing fee records. Clicking "Fix Now" would not have fixed the records and the message would keep reappearing every time the page was opened.
The incorrect "Mixed" frequencies have now been removed from the drop down list of Frequency options. If you think you might have been affected by this issue please follow these steps to fix any Regular Fee Shedules created using the "Mixed" frequency types:
33.002.03 25 July 2023
Real Time Valuations - Improved Speed
In some circumstances Real Time Valuations for a large number of policies (for example after performing a Database Search) will now be faster. Valuations which may benefit from this speed improvement include those for:
33.002.01 25 July 2023
Contract Enquiry - Out of String Space
Processing very large bulk valuation files could cause an "Out of String Space" error to occur. Improvements have been made to reliably support larger files.
33.001.05 05 July 2023
Contribution History - Tax Year Filter
In JCS Version 33.001.01, when opening the Contribution History page, the Tax Year filter in the Summary section would only show the current tax year, instead of all the tax years from the earliest contribution. This issue has been fixed.
33.001.03 05 July 2023
Group Scheme Import - Qualifying Salary
In JCS Version 33.001.01, the Group Scheme Import Template would not update the Qualifying Salary of a member pension if that pension scheme did not have a Group Scheme Category set. This issue has been fixed.
33.001.01 19 June 2023
Contributions And Withdrawals Report - Mortgages
In the Contributions and Withdrawals report, Mortgages would incorrectly use a single contribution of the Loan Amount (on the policy Commencement Date) instead of the current regular contributions on the main policy page. This issue has been fixed.
Portfolio Report - Drawdown / Section 32 Pensions
In the Portfolio Report, for Drawdown and Section 32 Pensions, the "Transferred In" values were shown in the Details description, rather than in the Personal / Employer Contribution fields, as with all other policy types. This has been changed, to show contributions to these types of pensions in the same way as other policies.
Note - You may specify whether to display the contribution(s) as "Personal" or "Employer" by editing the records in the Contribution History window. 33.000.11 24 May 2023
Client Product Summary Report
The client Production Summary report would show a "The number of columns in the two selected tables or queries of a union query do not match" error if attempting to use the "Include Transactions Not Allocated To A Client" option. This has been fixed.
Security Information Message
After a Microsoft Office update in late 2022, when opening the File menu, some users reported seeing a new "Info" tab with a "Security Information" warning. This message was not due to any change in JCS and is not a cause for concern. The message will no longer appear.
33.000.09 19 May 2023
Documents Register - Documents Deleted
In JCS Versions 33.000.06 and 33.000.07, there was a problem where Word documents created by JCS could be erroneously deleted. This could happen if the document was opened in Read-Only mode and then changes were made to the details in the Documents Register. The record in the Documents Register would be kept intact but the Word document could be deleted.
This problem has been fixed in JCS Version 33.000.09. It is highly recommended that users on versions 33.000.06 and 33.000.07 who use the Documents Register update to 33.000.09 or higher as soon as is convenient. Tech Support will be able to assist in identifying and recovering lost documents. Documents Register Resizing
An "overflow" error could occur if the Documents Register was resized to be very wide. This error has been fixed.
Timer State Icon
When the Timer is running, many windows will display a "T" in the top left corner if the timer is running for the client that the page relates to, a "P" if the timer is paused or "!" if a different client is being timed. This feature will now also work for the following pages:
33.000.06 24 April 2023
Jewellery/Furs Renamed
The Asset Type "Jewellery/Furs" has been renamed to "Jewellery" throughout JCS.
Portfolio Report - Alignment
In JCS versions 32.003.04 - 33.000.02, the Portfolio Report the following sections were aligned to the left to allow more room for various fields:
Portfolio Report - Regular Withdrawals Description
In the Portfolio Report, the Other Details section shows details of regular cash withdrawals and % yield. This description has been improved and will now also show details of:
Standard Life Wrap Valuations
In JCS versions 32.003.04 - 33.000.02 Standard Life Wrap valuations would have worked when performing a bulk update from the External Connections window, but would have failed to update values when performing Real Time Valuations from the Portfolio Summary window. This issue has now been fixed.
32.003.06 10 March 2023
Transact Electronic Commission
Some statements, which had "Ad Hoc" payments could not be processed by JCS. This problem has been fixed.
32.003.04 02 March 2023
Choose Liabilities To Use - Inconsistent Figures
Mortgages with certain combinations of "Type" and "Purpose of Loan" could result in the liabilities listed in the "Choose Liabilities to Use" page to be different from the figures in the Liabilities page. This issue has been fixed.
Error Opening Policy Pages
If an administered policy had a Provider Name that had not been entered into global data, a "You can't reference a property of method unless the control has focus" error could occur when opening the policy page. This problem has been fixed.
Profile Report - Long Term Care
In the Long Term Care Provisions Analysis page, if the "1st care need assumed to be for" field was set to "Partner", the Long Term Care section of the Profile Report would use the incorrect Date of Birth for the Client and Partner, which would lead to the Total Potential Cost Of Care to be calculated incorrectly. This problem has now been fixed.
Transact Real Time Valuation Error
When performing a Real Time Valuation for Transact policies, if there was no valuation data for the policy, a "Invalid property array in index" error could be produced. This error has been fixed.
32.002.06 18 November 2022
Aviva Wrap Platform - Missing Funds
In JCS versions 32.002.02 - 32.002.04, valuations using Aviva Wrap Platform would have fund details missing. This problem has now been fixed.
32.002.04 04 November 2022
Enter Commission/Fees Received - Double Posting
In the Enter Commission/Fees Received window, it was possible to post duplicate Adviser Charges or Commission records by rapidly clicking the Post button. (If this happened the duplicate posting would be confirmed by two messages, one after the other, saying the same amount had been posted.)
This issue has been fixed. 32.002.02 02 November 2022
Inheritance Tax - Handling of ISAs
The following issues with Inheritance Tax (IHT) calculations have been fixed:
32.001.14 18 August 2022
Portfolio Summary - Missing Records
In JCS versions 32.001.11 and 32.001.12, in some rare circumstances, some users may have found that all records in the Portfolio Summary window were missing. This issue has been fixed.
32.001.12 20 July 2022
Portfolio Summary - Unable To Select Single Record
This issue was introduced in JCS version 32.001.11. If the Portfolio Summary window was opened for a client who had a single portfolio record, it would not be possible to select that record, unless the Status filter option was reselected. This problem has now been fixed.
32.001.11 18 July 2022
Download/Upload - Improved Database Schema Checks
When attempting to upload, download or resync data, various errors, such as "Item not found in this collection" could occur if the source data was on a different schema to the dataset which was importing the data. If, because of the error, an import of data was repeated, in some circumstances this could result in duplicated records being created.
Extra checks have been added to the upload/download system to ensure all files are on the correct schema before import or export, which will help prevent these issues. Priorities - Future Purchase Details
In the Priorities page, if both the client and partner "Saving for Specific Future Purchase(s)" was set to "Not Important", the Future Purchase Details button would be hidden, which could mean it was hard to discover. This button will now always be visible, regardless of the client and partner priority selections.
The equivalent button in the Basis of Advice page is next to the "I/we want to review my/our regular savings" section and will now also always be visible. Reports - Export To Excel
When exporting reports with a large number of rows to Excel, a "There are too many rows to output, based on the limitation specified by the output format or by JCS." error could occur. This issue has been fixed.
32.001.07 29 June 2022
Inheritance Tax Output - Liabilities
The Inheritance Tax output has had two corrections in the Liabilities section:
32.001.05 10 June 2022
Commission Receipts Ledger Report - Print Preview
An error could occur when attempting to perform a print preview when the For Clients Of filter was set to "Each Adviser". It should not be possible to perform a print preview when this filter is selected. This issue has now been fixed.
Sticky Notes Reappearing
Sticky Notes, which had been hidden (by clicking the 'X' in the top right hand corner), could reappear after editing Global Data. This issue has been fixed. Now Sticky Notes which have been hidden should not reappear, unless the client or case which they are linked to is reopened.
Task List Error Fixed
Occasionally, when the Task List was open, a "The expression you entered requires the control to be in the active window" error could occur. This problem has been fixed.
31.104.05 25 March 2022
Annualised Growth Estimates - Indexation Details
The growth calculations previously incorrectly assumed the contribution on the main policy page was the original, pre-indexation value.
In most cases this would have resulted in artificially low estimates for the policy growth and could have affected policies that have Contributions and Indexation Details entered on the main policy page, and:
Annuity Contribution Frequency
When a contribution is added on the main Annuity policy page, it is always assumed to be from capital. This did not show in the Contribution Frequency column in the Portfolio Summary window or in the Portfolio Report. If using the Database Search to find policies with a Contribution Frequency of "Capital", annuities would also be excluded. These issues have all been fixed.
Contribution Calculations - Limited By Policy End
When calculating contributions to any policy, the payments will now always be assumed to cease on the earlier of the policy Maturity or Paid Up Date (or equivalent dates, such as Left Date, Expiry Date etc)
The following policies were not previously limited by these dates but now will be. In some circumstances, this may affect Expenditure calculations.
Critical Illness - Employer Contributions
The Contribution History window for member Critical Illness policies did not show Employer Contributions.
This issue has been fixed.
31.103.05 03 February 2022
Ascentric Valuations
JCS has been updated to support the latest changes Ascentirc have made to their valuation files.
Contract Enquiry - Improved Error Messages
When problems occurred with Contract Enquiry, a generic error message: "Could not find the file specified on the server." would be shown.
There are various other issues which can cause a valuations to fail, however, such as when it is not possible to connect to the provider's website, or when the supplied username and password are incorrect.
The error message has now been improved to show a more accurate description of the problem, which will help to diagnose and resolve issues more efficiently. 31.103.02 21 December 2001
Personnel Import - Employer Selection
When using the Data Import window to import Personnel, it could sometimes not be possible to select the last few Business Clients in the Employers list.
This list has been replaced with a "Employer (Business Client) Lookup" option. Clicking on this will open the "Select a Business Client" window, from which any Business Client may be selected.
31.103.01 30 November 2021
Repair And Compact - System Resources Exceeded
Due to a bug in Windows, some users could experience a "System Resources Exceeded" error when attempting to use Database Maintenance to perform a Repair and Compact on the Administration database.
Changes have been made to the JCS database structure to help alleviate this problem. If after installing this update, you still experience errors which prevent a Repair and Compact being completed, please contact Tech Support. 31.102.09 08 November 2021
Annualised Growth
JCS would fail to calculate a growth rate in certain circumstances. This has now been fixed.
31.102.03 05 October 2021
Expenditure Report Theming
The detail of the Expenditure report would not have correct theming applied. This would cause the text of the Amounts and Priorities to always remain black and use the Arial font, instead of the font and colours specified by your company's preferred Report Theme. This has now been fixed.
Regular Fee Schedules - Incorrect Fee Dates
When extending the End Date of Regular Fee Schedules, the Transaction Dates of the newly created Fees could be incorrect. This issue could affect Regular Fee Schedules with the following Frequencies:
Regular Fees Schedules - Missing Records
In certain circumstances, using Client Upload/Download could damage Regular Fee Schedules, causing Fees to go missing. This problem has been fixed and checks have been added to ensure the integrity of existing Regular Fee Schedules in your dataset.
31.101.02 17 September 2021
Expenditure Calculations - Pension Contributions
In the Expenditure window (and corresponding reports) in JCS versions 31.100.03 - 31.101.00, contributions to pensions with a blank Investment Type would be double-counted as both "Future Wealth Creation" and "Regular Insurance Premiums". This has been fixed, so pensions with a blank Investment Type will only be counted as "Future Wealth Creation".
Only pensions explicitly set as "Non Investment" will be counted as "Regular Insurance Premiums". 31.101.00 09 September 2021
Electronic Commission - Funds Network
Support has been added for "Fee Adjustment" payments in electronic commission files from Funds Network.
As the type of fee cannot be determined from the commission file, payments of this type will be moved to Suspended Commission, where they can be manually allocated to the correct Fee/Commission type. Expenditure Reports - Minor Fixes
In JCS versions 31.100.06-31.100.10, the Expenditure by Priority report displayed an erroneous "*" under the Client/Partner/Joint headings. This issue has been fixed.
In any of the Expenditure reports, the following changes have been made to the Gifts and Donations detail descriptions:
31.100.10 27 August 2021
Installer Certificate Update
We have updated our installer for JCS. This version includes an updated Code Signing Certificate, which Windows uses to verify that this is genuine JCS software. The version of JCS installed is identical to 31.100.06.
You should not see any difference to previous installations of JCS, if you do please let us know.
31.100.06 20 August 2021
Expenditure Report - Priority Key
On Expenditure reports, the key for the Priority columns confused some users (reading it as four possible priorities: Priority, Essential, Discressionary and Luxury). The key has now been rearranged and reworded to be more clear.
Expenditure Reports - Gift Descriptions
In JCS version 31.100.03, the following expenditure descriptions on the Fact Find, Expenditure By Category and Expenditure By Priority reports were accidentally changed:
31.100.03 10 August 2021
Fact Find Report - State Pension Date And Age
The Client and Partner State Pension Date and State Pension Age are now included in the Personal Details section of the Fact Find report.
Profile Report - Missing Chart Legend
There was a problem where the "Future Assets & Inheritance Tax Liability" chart could be missing its legend. This has been fixed.
Profile Report - RNRB Figure In IHT Calculations
Residential Nil Rate Band figures are now displayed in the Inheritance Tax calculations, within the Estate Planning and Wills section of the Profile Report.
31.000.02 28 May 2021
Electronic Commission - Old Mutual Wealth
Some Electronic Commission statements from Old Mutual Wealth (being rebranded as Quilter) could fail to import, displaying a "subscript out of range" message. This problem has been fixed.
Fact Find Report - Last Updated Date
The option has been added to include the Fact Find Last Updated Date on the Front Page section of the Printed Fact Find. This can be enabled or disabled from the Preferences window.
31.000.01 21 May 2021
Data Import - Aegon Cofunds Migration Message
When performing valuations, some users may have received a message about the change in policy reference numbers after Aegon acquired Cofunds. Users will have by now manually updated Policy Numbers in JCS, so this message will no longer be shown.
Global Data - Permission Denied
Users logging into a branch (rather than Head Office) could not edit Fund Prices and other Global Data. This restriction has been removed.
Inheritance Tax Calculations - Personal Property
Personal Possessions entered as Propery and Other Assets records (e.g. Jewellery/Furs) could still be included in Inheritance Tax Calculations, even if the IHT Treatment option was set to "Excluded From Estate". This problem has been fixed.
Post Commission/Fee Receipts - Task List Closing
Opening the Post Commission/Fee Receipts window would close the Task List window. The Task List will no longer automatically shut down.
31.000.00 29 April 2021
Data Protection - Do Not Contact
In JCS versions 30.101.09-30.102.01, in the Data Protection window, clicking the Do Not Contact button would fail, showing an "Item not found in this collection" message. This problem has been fixed.
30.102.01 19 March 2021
Electronic Commission - Parmenion Statements
Recent Electronic Commission statements from Parmenion were not being recognised by JCS. This issue has been fixed.
30.101.52 29 January 2021
Profile Report - Employment Status Bookmark
In the Profile Report, the Client/Partner Employment Status bookmarks would display as a single character instead of the full description. This issue has been fixed.
30.101.51 19 January 2021
Contract Enquiry - Old Mutual Wealth New Platform
Some valuation files received from Old Mutual Wealth (new platform) are in a format that could cause policy values in Portfolio Summary to not update correctly. This issue has been fixed.
30.101.29 11 January 2021
Electronic Commission - Old Mutual Wealth
Some of the new Electronic Commission statements from Old Mutual Wealth could have "Unknown/Misc" commission payments, which would end up in Suspended Commission. This issue has been fixed, so these payments will now be recognised as "Nominated Trail" and will be posted as Fund Based commission.
30.101.28 18 December 2020
Client Notes -Inserting Date
In previous versions of JCS, inserting a date into a Client Note using F2 could cause an error when the note was over a certain length. This has now been fixed.
Profile Reports - Revert To JCS Standard Templates
When editing Profile Report Templates, the "Revert to JCS Standard Templates" button, in the JCS toolbar in Word, could revert some templates back to the wrong Standard Template. For any new custom templates created from the JCS Standard Templates, this issue has now been fixed.
If you would like to revert a template created prior to this release, please contact Technical Support. 30.101.22 08 December 2020
File Download Speed Improvements
The method used to collect certain Bulk Valuation and Electronic Commission files has been revamped to improve the speed of collecting files.
This affects Old Mutual Wealth (new platform valuations); Commission Mailbox; Ascentric (including IFDL); Novia valuation and commission; and Parmenion valuations and commission. 30.101.17 25 November 2020
Maximum Drawdown Calculator - Gilt Yield %
The Maximum Drawdown Calculator will now work with a Gilt Yield of 0.00%.
Profile Report - Contribution Frequency Bookmarks
In Profile Reports, the Contribution Frequency and Withdrawal Frequency bookmarks were not being populated. This issue has been fixed.
Under certain circumstances, the Fix Bookmarks tool in the Profile Report Definition Maintenance window would report a "The requested member of the collection does not exist." error. This issue has also been fixed. 30.101.12 13 November 2020
Create And Send New Document - Subject Field
In JCS Versions 30.101.09 and 30.101.10, in the Create and Send New Document window, the Subject would be replaced by a "0" when clicking or tabbing into the Subject field. This issue has been fixed.
30.101.10 09 November 2020
Task Editor - Double-Clicking In Dates Fields
In JCS Version 30.101.09, double-clicking in a date field in the Task Editor would show an error message instead of opening the Calendar window. This problem has been fixed.
30.101.09 03 November 2020
Business Identity Verification Report
The Business Address was missing from the Pre 2006 version of the Business Identity Verification report. This issue has now been fixed.
In the Business Fact Find Report, a list of shareholders will now be included in the Identity Verification section. Planning For Retirement - Resources Available
When exporting a Planning for Retirement - Resources Available report to PDF, some data in the footer of the report could be missing. This has been fixed.
Report Theme Preference Not Applied
In JCS versions 30.100.34-30.100.36, your preferred Reports Theme would not have been applied unless it was manually reselected in the User Preferences window. This issue has now been fixed.
30.100.36 02 October 2020
Watermark Volume - Terminal Server Issues
When using the Ctrl + W hotkey in JCS to open Watermark Volume on a shared terminal server, other users of Volume could be affected, with their records also switching to this client. This issue has been addressed, and it is now possible to set up a separate Watermark Volume Hotfolder for each user of JCS and Volume.
PLEASE NOTE You will also need Volume version 6 for this fix to work, which is currently not expected for release until Feb/March 2021. Please contact support@watermarktech.co.uk to get the latest version of Volume and refer to JCS help text on how to set up your Watermark Volume Hotfolders. 30.100.28 15 September 2020
Watermark Volume - Unrecognised Database Format
JCS Version 30.100.04, which included an important upgrade to the JCS databases, unfortunately caused an "Unrecognised database format" error when attempting to start Watermark Volume from within JCS.
We have worked with Watermark to fix this error and improve this integration, so it will not be broken by future changes to the database. In order to use it you will now be required to set up a "Hot Folder" in Watermark Volume. You will be instructed how to do this when you next use the Ctrl+W hotkey in JCS. 30.100.24 11 September 2020
Portfolio Records - Indexation Details
A problem could occur when opening a portfolio record, where the Indexation Details were editable when they should not have been. This has now been fixed.
Time/WIP Transactions
In some scenarios, when adding records to the Time/WIP Ledger, the list of Transaction Types would incorrectly show types for the Sales Ledger. This issue has now been fixed.
30.100.16 11 August 2020
Reference Lookup - Unable To Open
In JCS version 30.100.14 the Reference Lookup page could not be opened. This has now been fixed.
Shortcut Issue
In JCS version 30.100.14 an issue caused keyboard shortcuts to be disabled. This has now been fixed.
30.100.14 07 August 2020
AJ Bell Valuations
The latest AJ Bell Investcentre valuation file format is now supported.
Error Opening Multiple Windows
When opening multiple windows, a "This array is fixed or temporarily locked" error could occur. This has now been fixed.
30.100.10 23 July 2020
Virtual Cabinet - Shortcuts
The Virtual Cabinet shortcuts have been changed to: Ctrl+Shift+I (Index) and Ctrl+Shift+S (Search).
30.001.05 08 June 2020
Portfolio Report - Adviser Charges
The Client Portfolio Report could include regular Adviser Charge Collection Schedule records outside of the specified date range. This issue has been fixed.
Portfolio Report - Withdrawal & Income History
The Client Portfolio Report could include regular Withdrawal & Income History records outside of the specified date range. This issue has been fixed.
Profile Report - Insert Results Into Report
On some PCs, a "You made an illegal function call" error could occur when attempting to insert results into a Profile Report. This problem has been fixed.
30.000.07 13 May 2020
Database Maintenance - Repair & Compact
Under certain circumstances, when performing a Repair & Compact on a damaged database, a "'C:\JCS\dataset\JCSWI.MDB' is not a valid path…", or similar error could occur. This problem has been fixed.
Electronic Commission - Minor Fixes
When processing an Electronic Commission statement, if the Data Import window was closed, an "Invalid procedure call or argument" error could occur. Closing the Data Import window will now cancel processing the statement without this error.
Sometimes, if commission was not mapped to a case, the entire commission statement would fail to process. Now the unmapped commission will be posted to Suspended Commission/Fees Receipts. Report Exports
When exporting certain reports to Excel or Word, if another application had the "RptTemp" file open, a "JCS cannot find the referenced form..." error could occur. Instead of this error, a message will now appear recommending closing the file before trying again.
Rollover Help Text
On some PCs, the help text which normally appears when the mouse pointer hovers over a button, was not working on some windows in JCS. This problem has been fixed.
29.100.24 05 March 2020
Inheritance Tax - Intestacy Statutory Amount
On the 6th February 2020, the Intestacy Statutory Amount (Fixed Net Sum) for Inheritance Tax increased from £250,000 to £270,000. This figure appears in the Estate Planning, Wills and Inheritance Tax Analysis section of the Profile Report, and has now been updated.
Source reference 29.007.01 28 January 2020
Colour Printing Preference
After creating a report for Planning For Retirement or Income From Capital, subsequent reports could have been printed in Mono, when they should have been in Colour. This issue has been fixed.
Database Maintainance - Repair And Compact
On some damaged datasets, when attempting a Repair & Compact, the procedure would be aborted and a "The Schema of your dataset does not match the template database files" message would be shown. Repair & Compact will now attempt to fix these database files.
Windows 7 and Server 2008 - No Longer Supported
Microsoft dropped support for Windows 7 and Windows Server 2008 on the 14th of January 2020.
Using any software with these unsupported versions of Windows could potentially lead to program instability and security vulnerabilities.
If you are still using Windows 7 or Windows Server 2008 to host JCS, it is highly recommenced you upgrade to a supported version of Windows as soon as possible.
29.006.58 09 January 2020
Portfolio Report - Pension Paid Up Date
The Paid Up Date in pensions, added JCS versions 29.006.08, would appear twice in the following reports:
29.006.57 09 January 2020
High DPI Displays - Improved Support
Support for High DPI Displays has been improved. A number of issues have been addressed including:
29.006.11 03 December 2019
Portfolio Report
In JCS Versions 29.006.08/09, if including Property and Other Assets in the Portfolio Report, a "The number of columns in the two selected tables or queries of a union query do not match" error would occur. This has now been fixed.
29.006.08 27 November 2019
Identity Verification Window
In the Identity Verification window, a "You can't hide a control that has the focus" error could sometimes occur. This has now been fixed.
Profile Report - Overflow Error
The Client and Partner Estimated Life Expectancy fields in Long Term Care Provisions Analysis could previously be set to any value, causing an error to occur in Profile - Create Report.
Estimated Life Expectancy is now limited to a maximum value of 150.
29.005.04 17 October 2019
Create Profile Report - Missing Sex Issue
If the Client or Partner Sex was not set an error would occur when attempting to calculate the Long Term Care Needs or Serious Illness Needs sections of a Profile Report.
Now, if the Client or Partner Sex is missing an error will no longer occur. These sections will be excluded from the report, with the reason shown in the Report Build Log. Fees & Expenses Report Options
When attempting to print on empty report, followed by a populated report, an unnecessary "Cancel Print Job?" message would appear. This has been removed.
Funds Under Management Report
The Funds under Management Report would only include funds for Personal clients, even when funds for all clients had been selected. This issue has been fixed.
Personal Details - Long Name Issue
Any changes in the Personal Details window would fail to save if the combined Forenames and Surname of the Client or Partner exceeded 100 characters. This issue has now been fixed.
Profile Report - Definition Management
When deleting a user-defined Profile Report Definition, it was possible to corrupt other report definitions. This issue has been resolved.
Profile Report Serious Illness Sex Issue
Create Profile Report will no longer crash when trying to calculate the Serious Illness section when the sex of the client or partner is null. It will instead properly exclude these sections.
Provider Contacts
Under certain circumstances, when opening the Provider Contacts window, a "JCS can't find the field '|1' referred to in your expression" error would occur. This has been fixed.
Real Time Valuations - External Assets
After performing a Real Time Valuation of a policy, funds which were of type "External Asset" would not be included in the total value of the policy when viewing in Financial Planning mode. This would have the effect of excluding the External Assets value from figures in the Assets window and the Summary Totals section of the Portfolio Report. (The issue did not affect the values of policies listed in the body of the Portfolio Report.) This issue has been fixed.
29.004.60 01 October 2019
Profile Report - Long Term Care
In JCS versions 29.004.57-29.004.59, under certain conditions, the Long Term Care section of the Profile Report could be included or excluded incorrectly. This has now been fixed.
29.004.59 27 September 2019
Profile Report - Override Client Priorities
The Profile Report "Override Client Priorities" option will now include sections, even when the client has never had any Priorities specified.
Profile Report - Serious Illness
In JCS versions 29.004.57-29.004.58, the Serious Illness section of the Profile Report would be incorrectly excluded if either the client or partner's priorities excluded it or if the client did not have a partner. This has now been fixed.
Profile Report - View Report Summary Preview Fixed
A crash that would sometimes occur when viewing the Profile Report Summary has been resolved.
29.004.58 23 September 2019
Create Profile Report - Checkbox Error
In the Create Profile Report page, when clicking on some of the checkboxes, a "The expression After Update you entered…" error could occur. This issue has been fixed.
29.004.57 20 September 2019
Business Financial Position Terminology
For Business clients, "Current Assets" have been renamed "Assets", "Current Liabilities" have been renamed "Liabilities" and "Liquid" assets are now "Current" assets.
Data Import - Case Mapping
Sometimes, if a client had many policies, it could be difficult to select a record from the drop down list of cases. This drop down list has been improved to make selection easier.
Profile Report - Blank Sections
In some cases the Critical Illness and Family Protection sections of the Profile Report would be included with blank sections instead of being excluded. This has now been fixed.
Upload/Download Data Error
In JCS versions 29.004.34-29.004.39, when a Download Data User uploaded clients from the Master System and restarted JCS, a "The Profile Database is not flagged as part of the specified dataset" error could occur. This problem has been fixed.
29.004.39 05 September 2019
Personel Report Error
Under certain circumstances a "Too few parameters" error could occur when attempting to open the Personnel report. This problem has been fixed.
29.004.38 03 September 2019
Profile Report - Override Client Priorities Issue
An issue was found with the Override Client Priorities option introduced in 29.004.06. The sections included by the override were blank. In light of this the override option has temporarily been removed.
Override Client Priorities was reintroduced in 29.004.57. 29.004.37 03 September 2019
Funds Under Management Report Error
When running the Funds Under Management report grouped by Client Name, an error would occur. This has now been fixed.
29.004.36 21 August 2019
Task Timer - Notes Unintentionally Cleared
In JCS Version 29.004.35 changes to task timer notes could be lost if they were made while the timer was running. This issue has been fixed.
29.004.35 16 August 2019
Error When Printing Client Notes
An error could occur when closing the Print Preview for the Client Notes report. This error has been fixed.
Profile Report - Retirement Planning
Release 29.003.10 enhanced the Retirement Planning calculations but had a bug which could overstate the funds required to meet a shortfall when a deferred pension income was available. This has been fixed.
Separate/Merge Clients - Power of Attorney
The Separate and Merge Client and Partner utilities now correctly handle Power of Attorney, Attorneys, and related Other Advisers.
User Defined Paragraphs - Field too small error
The Profile Report - User Defined Paragraphs could crash JCS when the provided name was too long. The name is now shortened automatically.
29.004.12 09 August 2019
Valuations - AEGON Cofunds Incomplete File Error
When valuing Cofunds policies if the valuation file is incomplete it would still be processed. This would cause an 'Invalid procedure call or argument' error. An incomplete Cofunds file is now detected, processing is aborted, and the user is informed.
29.004.09 01 August 2019
Documents Register - Child & Dependants Not Shown
In JCS versions 29.004.06-29.004.08, documents addressed to children or other dependants would not display in the Documents Register when no filter was set. This problem has now been fixed.
29.004.07 30 July 2019
You Made an Illegal Function Call
In JCS Version 29.004.06, if a button was hovered over during certain long running processes (e.g. Viewing Profile Reports) a 'You made an illegal function call' error would occur. This was introduced by the 'Button Rollover Text' update, this update has been removed while a solution is found.
29.004.06 19 July 2019
Button Rollover Text
Due to a bug in Windows, some users have experienced a problem where the Tool Tip Text (roll over help text) for buttons and text fields fails to display. As a workaround, JCS will now display this help text for buttons in the bottom left of the application window.
References to Floppy Disks
Download/Upload Clients and Database Maintenance no longer have any references to 'Floppy Disks'. All previous functionality has been retained.
29.003.13 01 July 2019
Documents Register - Provider Name Filter
In JCS versions 29.003.10 - 12, if the Documents Register window was opened via the button on the ribbon then an unexpected Provider Name filter could be applied to all records. This could result in not all the documents related to the selected Case being displayed.
This problem has now been fixed. Group Scheme Imports
In JCS versions 29.003.10 - 13, the Data Import page would not recognise Group Scheme Import templates. This has been fixed.
29.003.12 26 June 2019
Royal London Real Time Valuations
Royal London are making changes to their Contract Enquiry Infrastructure on the 26th of June. This version of JCS has support for these changes, so Real Time Valuations can continue as normal.
29.003.10 21 June 2019
Enduring Power of Attorney
The Power of Attorney page would not allow an EPA to be saved with a Signed Date or Registered Date after 31st Dec 2007. This has been corrected, so an EPA must have a Signed Date earlier than 1st Oct 2007 but there is now no restriction on the Registered Date.
Planning For Retirement Errors
An 'Invalid Use of Null' error could occur in the What If? > Planning For Retirement page if the Client or Partner had a missing Date of Birth or an incorrect Retirement Date. These problems have been fixed.
29.002.07 03 June 2019
Contract Enquiry Problem
JCS version 29.002.05 had an issue where valuations for a number of providers would fail. This has been fixed.
29.002.05 29 May 2019
Client Production Summary Report
In the Client Production Summary report the Sales Ledger figure for total Invoiced amounts would not include fees where the Post Charge As option was set to 'Invoice Only'.
This problem has been fixed.
29.002.03 17 May 2019
Dependants/Other Advisers Fact Find Reports
Previously, the compact versions of these reports would repeat or miss out records when the client had more than six records. This issue has now been resolved.
29.001.06 30 April 2019
Interest Bearing Accounts - Fact Find Print
The hint text, which appears underneath the "Account Type" field no longer contains "TESSA" in the list.
29.001.04 30 April 2019
Fact Find Report - Missing Fields
The Long Term Care Provisions Fact Find report did not include the 'Estimated Life Expectancy' fields. The Power of Attorney Fact Find report did not include the 'Effective Date' and Attorney 'Main Contact' fields. These fields have now been added to the reports.
29.000.10 11 April 2019
Incorrect/Overdue Commission Receipts
This report, which can run slowly on large datasets, has been improved to work more quickly.
29.000.09 10 April 2019
Dynamic Planner Output Fixed
The format expected by the Dynamic Planner Bulk Import tool was changed. The JCS output has been modified to output in this new format.
Unable to Access Database Exclusively
Some users on version 29.000.07 of JCS have seen this message when starting up JCS. The problem has now been fixed.
29.000.07 08 April 2019
Exporting Reports to PDF
Users on unsupported versions of Microsoft Office (Office 2013 or earlier) may have experienced problems with recent versions of JCS occasionally shutting down without warning when attempting to export reports as PDFs. For users who have been affected by this problem, an option has been added in Preferences > Reports to export PDFs as Rich Text Format (RTF) documents instead.
It is recommended that all JCS users update to a supported version of Office. Please refer to JCS system requirements. Fees & Expenses Report
If no Charge Type or Charge Category filters were used, the Fees & Expenses report could show transactions which were not fees. This problem has been fixed.
Print Preview Tabs Hidden
When using the Planning for Retirement Calculator to create more than one print preview, the other print previews tabs could become hidden when the first print preview was closed. This issue has been fixed.
28.101.14 03 April 2019
Fix Contract Enquiry issue
With JCS versions 28.100.xx and 28.101.xx Contract Enquiry valuations with some providers would incorrectly be valued at zero pounds. This issue has now been fixed.
28.101.10 29 March 2019
Error Selecting Product Provider Contacts
In version 28.101.08 JCS could freeze and report a "There isn't enough stack memory…" error when attempting to select certain Product Provider Contacts. This problem has been fixed.
28.101.08 20 March 2019
Annualised Growth - Ongoing Adviser Charges
In the detail of Annualised Growth Estimates, the order that Ongoing Adviser Charges appeared in the notes section was not guaranteed. These are now ordered from oldest to newest.
Assets to Use
In the Assets to Use page, after amending the Amount to Use figures, the Total to Use figure could sometimes be incorrectly calculated. This problem has been fixed.
Client Accounts - Recoveries Report
The Recoveries report is enabled (as an option in the Client Accounts Report) when the Time/WIP Ledger is turned on and can be used to compare receipts versus time worked.
This report was not including Commission Rebates in the receipts. This behaviour has been changed, so Commission Rebates are now included. Data Import - Fund Mapping
In the Data Import page, Fund Mapping section, if a Provider had more than one Fund with the same Fund Name (but different Fund Types) then only one of the funds would appear in the drop down list. This issue has been fixed, so identical Fund Names of different types will be listed separately.
Electronic Commission Messages
Under some circumstances, where a new Electronic Commission message did not validate, subsequent messages could fail to be downloaded from the ECR Mailbox. This problem has been fixed.
Group Scheme Import Template
An "Object variable or with block" error could occur when using the Group Scheme Import template to import to a Group Healthcare policy. This has now been fixed.
JCS Unable to Download Files
Various problems could occur if the user's Windows Internet Options were not configured properly. Issues included not being able to open the E-Coms inbox, check for JCS updates, download a new JCS licence or lookup postcodes.
JCS will no longer require the Internet Options to be configured and so these problems will no longer occur. Personnel Report
A Business Client's Standard Personnel report now includes the Client Numbers of the listed personnel.
28.003.15 30 November 2018
Business Personnel Address
There was a problem when creating a document to a Business Personnel, where the address details bookmarks could not be populated. This problem has been fixed.
28.003.13 13 November 2018
Inheritance Tax Calculations
There was a problem when life cover is available to offset the tax payable on death, but is less than the total amount payable. This was showing as a negative surplus of life cover. This has now been resolved.
28.003.12 23 October 2018
Adviser Charge Collection Schedules Page
The Adviser Charge Collection Schedules page could sometimes be very slow to open, particularly with a large dataset or across a slow network. Improvements have been made, which will make it open and respond much more quickly.
Aged Debtors Report
A "You entered an expression that has no value" error could occur when opening The Client Accounts Aged Debtors Report, if there were no records to show. This problem has been fixed.
Clients Report Error
An "invalid use of null" error could occur if the Clients report were run with a business client with no Main Contact Title and Surname. This problem has been fixed.
Elevate Platform Valuations
JCS now supports valuation of policies that make use of model portfolio/DFM investments.
Portfolio Report
The client Portfolio Report theming on the Summary Totals page has been changed slightly: The Value figures for each type of Category are no longer in bold, whereas the Total figure is now in bold.
This change is only applicable when using a Reports Theme which is not "JCS Classic". (See User Preferences > Reports > Reports Theme). 28.002.41 17 September 2018
Database Maintenance Backup Error
When performing a backup within Database Maintenance an error could occur for users running certain antivirus programs. This has been fixed.
28.002.39 03 September 2018
Cofunds/Aegon Pending Trades
In the Data Import mapping page, funds which are "Pending Trades" will automatically be assigned a JCS Fund Type as Cash.
Planning For Retirement
An issue existed when an individual is estimated to incur a Lifetime Allowance Charge on their pension benefits. This charge was not being taken into account correctly on the pie charts on the screen or the report output. No other figures were affected by this issue. This has now been resolved.
28.002.23 17 July 2018
Current Income - Manual Figures
In certain circumstances, figures entered in the Current Income page could be reset to zero. This problem has been fixed.
Mailshot - Preferred Name
When creating a Mailshot to personal clients, and using the Formal name style for the Preferred Name, recent versions of JCS would include initials in the name. For example: Mr & Mrs A.B. Smith
This has been reverted back to how it used to work, so the Formal Preferred Name will no-longer include the initials. For example: Mr & Mrs Smith. 28.002.18 09 July 2018
Back Up JCS Data Error
In JCS version 28.002.15, an error would occur when using Database Maintenance to create a backup of the JCS Database. This problem has now been fixed.
28.002.15 05 July 2018
Electronic Commission - Aegon (Cofunds)
Some electronic commission files from Aegon (Cofunds) would not be recognised by JCS. (This was due to a small change in the header of the file). JCS will now recognise the new format of the commission files.
Friends Life Contract Enquiry
Contract Enquiry services for Friends Life have now all been migrated to the new Aviva service, which encompasses Aviva Life and ex Friends Life.
28.001.06 04 June 2018
Electronic Commission - Error Viewing Fees
In the Electronic Commission Posting Summary page, an error could occur when clicking the fee posting Details button. This problem has been fixed.
Electronic Commission - Parmenion
Some statements from Parmenion could fail to validate due to an undefined commission type of "Compensation". JCS will now allow such statements to be imported. Payments marked as "Compensation" will be assigned as "Miscellaneous" and go into Suspended Fees/Commission, where they will have to be manually assigned to a policy.
28.001.04 25 May 2018
Client Accounts Page - Speed Improvements
When opened by a user who is restricted to view only clients of certain advisers, the Client Accounts page will be slower to respond. This page should now be considerably faster, as long as it is only showing transactions of a single client.
Convert Financial Planning Records - Permissions
The permissions required to convert non-administered policies to administered policies have been reviewed. (Financial Planning > Modify permission is now required instead of Financial Planning > Delete permission.) Please refer to help text for further details.
No changes have been made to the permissions required to delete clients, but extra help text has also been added for this topic. ECR - Friends Provident
Some Electronic Commission statements from Friends Provident have been known to incorrectly represent "Brought Forward" amounts as "Ad Hoc Agency" payments. JCS will now interpret payments like these as "Opening Balances" - essentially ignoring them, and not create a record in the Commission Receipts Ledger when they are processed.
Initial Details / Data Protection Report
This report can now be filtered by Fee Agreement Date.
Letters to Children and Other Dependants
Various issues have been fixed when creating letters addressed to Children and Other Dependants.
When selecting a dependant to address a letter to, if they do not have any address details specified in the Children and Other Dependants page, then the "Default Address For Letters/Faxes" option from the Address Details page will be used. 28.000.05 20 April 2018
Errors Opening Documents
Various errors such as "Application-defined or object-defined error" could occur when opening or creating documents in JCS. It has been found that some of these errors are caused by using document templates with "Active X" content, such as radio buttons or checkboxes. Instead of throwing an error, in many cases, JCS will now show a warning that macros have been disabled. Tech Support can assist in fixing document templates which cause these problems.
External Connections
Opening External Connections can often be very slow while it refreshes connection templates in the background. This has now been optimised to only refresh the templates when absolutely required, and means that it is now a lot quicker to open this window.
From (Signatory) Dropdown
The "From (Signatory)" dropdown list, which is used when creating new documents, will now only show the names of active users and advisers.
Power of Attorney - Fact Find Report
The Power of Attorney page would not appear in the Fact Find report when making a Blank report. This has been fixed. The "Power of Attorney In Place" field has also been added to the Fact Find report.
27.005.14 03 April 2018
Cofunds Bulk Valuations
In the week commencing 02/04/2018, when attempting to value Cofunds policies, an "Error 404 (Not Found)" message could appear in the Data Import page. (The expected file is missing because of the Bank Holiday last Friday.)
This release will allow users to perform bulk valuations for Cofunds this week. 27.005.11 08 March 2018
Contract Enquiry Service
Small modification to Aviva Wrap valuation service to ensure that JCS ignores the fund unit type advertised by Aviva, as this information is not always correct and can lead to errors during the valuation of policies in JCS.
27.005.10 02 March 2018
Fact Find Report Error
A "You cancelled the previous operation" error could occur in the Print fact Find report options, after clicking the Include Blank Portfolio Pages option. This has been fixed.
ISA Contributions in Tax Year Report
There was a problem with this report which caused it to show the Policy Holder as "A.J. Smith" (a fictional name used for testing purposes), instead of the real policy holder. This problem has been fixed.
27.004.38 07 February 2018
Database Search Mailshots
There was an issue where an incorrect Default Mailing Style could be used when performing mailshots from a Database Search. This has now been fixed.
27.004.37 26 January 2018
Ascentric Valuations
An "Invalid property array index" error could occur when performing valuations of Ascentric policies. This problem has been fixed.
27.004.33 22 January 2018
Contract Enquiry - Amber Statements
A change in the bulk valuation files recently received from Amber Financial Investments Ltd could cause policy values in Portfolio Summary to not update. JCS has been updated to handle this change in the statements, which will fix the issue.
Fact Find Report - Export to Word
In JCS version 27.004.07/08, there was a problem with the Fact Find Report, where Interest Bearing Accounts, Structured Deposit Plans and Peer to Peer Loans would be formatted incorrectly when exported to Word. This problem has been fixed.
Income Tax - Allocation of Personal Allowance
An individual's personal allowance can be used to apply tax relief in the most beneficial manner. In some circumstances, JCS was using the allowance to reduce savings income, even though it was being taxed at 0%, when the more beneficial solution would be to reduce any dividend income that is being taxed at 7.5% or higher. JCS will now always use the personal allowance in the most effective manner to reduce the liability to tax.
27.004.08 05 January 2018
Transact Real Time Valuation
In JCS Version 27.004.07, a "Type mismatch" error could occur when attempting to perform an RTV on certain Transact policies. The problem was most likely to occur with policies belonging to business clients. This has now been fixed.
27.004.07 03 January 2018
Contract Enquiry - Legal & General
In certain circumstances, valuing a Legal & General policy that contains a With Profits fund will encounter an "Overflow" error in JCS. This has now been resolved.
Email Mailshots
When making an email mailshot to personal clients, if the Default Mailing Style of the client is "Joint" then an email will now be created for both the Client's Email and the Partner's Email in the Address Details page.
Error Uploading Clients
Following the deletion of a Profile Report Definition, a "Data type conversion error" could occur when uploading clients from the Slave System back into the Master Data. This problem has been fixed.
Initial Details - Client Type
The Client Type field in the Initial Details page could display as "Retail", when in the database it was blank. This could have caused database searches to return incorrect results. This issue has now been fixed. It has also been made easier to perform database searches on the Client Type field, as a drop down box with the possible options "Retail" or "Professional" will now appear.
If you would like to convert clients with an unspecified Client Type to be "Retail" or "Professional", please contact Tech Support. Interest Bearing Accounts in Assets
In the Assets page, there was a problem where manually entered figures in the Interest Bearing Accounts and Other Cash section could be wiped over if an Interest Bearing Account record of a different type was entered in the client's portfolio. This problem has been fixed and it is now possible to have manually entered figures as well as figures derived from portfolio records in this section.
Personnel Import Template - Fixes
The Personnel Import Template could sometimes fail to update values (such as the Current Earnings) if there were 10 or more consecutive blank fields before the value to update.
Long telephone numbers or policy numbers could also sometimes be converted into an exponential format. For example: "1234567890123" would become "1.23457E+12". Both these issues have been fixed. Reduction of Money Purchase Annual Allowance
The reduction in the Money Purchase Annual Allowance from £10,000 to £4,000 took effect from April 2017. This is now reflected in JCS and takes effect from April 7th. (Note: this was removed from legislation, and then put back in.)
Upload/Download Error
A "[filename]...is not a valid path..." error could occur when attempting to Upload new/changed clients from Slave System. This has now been fixed.
27.004.033 22 January 2018
Exporting Reports to Excel
Some reports, which include fields for 'Paraplanner' or 'Administrator', (such as the Chronological New Business Register report) could sometimes fail to export to Excel. This problem has now been fixed.
27.003.28 05 December 2017
Error Opening Commission Page
In JCS version 27.003.27, after adding a new a Mortgage or Contribution History record, a message saying "JCS unable to find Case Number 0" could appear. This problem has been fixed.
27.003.27 17 November 2017
Auto Capitalisation
Throughout JCS, name fields are automatically capitalised. For example, if "john smith" is entered, it will be automatically converted to "John Smith". This could, however, cause problems with the word "and", which would also be capitalised, (for example in the Joint Preferred Names field in the Personal Details page).
From now on, if you enter "John and Mary" in this field, the "and" will not be capitalised to "And". Client History Report
A "JCS can't find the field '|' referred to in your expression" error could occur when attempting to open the Client History report. This problem has been fixed.
Commission Entry Improvements
The Enter Commission/Fees Received page will now be quicker to search policies.
The policy Commission page could also sometimes take several seconds to open. It should now open instantly. Data Import Mapping Fixes
In the Data Import Mapping page, a "Syntax error (missing operator) in query expression" error could occur when attempting to delete or verify a mapping if the Policy Reference number contained an apostrophe or quotation mark.
Both these errors have now been fixed. Diary Tracking Description
An "expression you entered is the wrong data type" error could occur if attempting to create a Diary Reminder record where the "To Do What" field was left blank. This has now been fixed.
Fidelity Electronic Commission
The recent changes to the Fidelity platform introduced some unforeseen issues with handling electronic commission. Working closely with Fidelity, these issues have now been resolved.
Novia Valuations
JCS now correctly supports the "pending trades" items when valuing a Novia policy.
Parmenion Contract Enquiry
Parmenion will soon be removing Client DOB and NI Number fields from their contract enquiry data feed. JCS is ready to support this new format.
In the Data Import page, to assist in mapping to the correct JCS Client, the Parmenion Client Reference number will be displayed. Personal Details - Years Married
After opening the Personal Details page, the Years Married figure could sometimes be incorrectly calculated. This problem has now been fixed.
RMAR Reporting
Adviser Charges paid directly by the client and not linked to a case were not being handled correctly and were creating very large RMAR values in Section B. This issue was introduced recently with the addition of Section J.
TESSA and PEPs removed from Profile Report
The TESSA and PEP lines have now been removed from the Financial Position section of the Standard Documents. The PEP segment has been removed from the Assets graph in the Financial Position section.
TESSA and PEP related bookmarks have also been removed. This means custom reports using these bookmarks will need to be updated. Transact Valuation Error
An "Invalid Procedure Call or Argument" error could occur when attempting to value certain Transact policies. This problem has been fixed.
27.002.21 17 August 2017
Custom Reports Problem
Some custom reports could fail to open in JCS version 27.002.xx. This problem has now been fixed.
27.002.19 09 August 2017
Pay Advisers/Introducers Report Problem
There was a problem, only affecting some users, which could cause the Pay Advisers report to freeze while calculating results. This has now been fixed.
27.002.15 25 July 2017
Electronic Commission - Fidelity Statements
Recent changes to the format of Fidelity statements caused them to fail to validate when attempting to import them into the Electronic Commission/Fees Inbox.
JCS will now be able to import and process the new Fidelity statement format. IHT Calculations
The recent overhaul in IHT calculations in JCS introduced a bug whereby joint gifts (PETs and CLTs) were not being allocated correctly 50/50 between client and partner. This update resolves that bug.
27.002.13 20 July 2017
Data Type Mismatch Error
In JCS version 27.002.12, a "Data Type Mismatch" error could occur whilst starting JCS. This error is caused by missing Statement Dates in the Commission Receipts Ledger. The error will no longer occur, allowing users to start JCS and correct the underlying problem.
Object Invalid or No Longer Set
In JCS version 27.002.12, an "Object invalid or no longer set" error could sometimes occur after using Utilities > Log On Again. This problem has now been fixed.
27.002.12 17 July 2017
Current Income Page Position
In JCS version v27.001.xx, the Current Income page would open in the middle of the JCS window. This has now been fixed, so it will once again open at the top left of the JCS window.
Electronic Commission - Missing Postings
Under rare circumstances, statements with missing Payment Dates could cause the Total Value of the Statement to be different from the Total amount posted to JCS ledgers records. This has been known to affect some statements from Aviva.
If you think you have been affected by this issue, please contact Tech Support. IHT Joint Calculations
In some circumstances, the unused Residential Nil Rate Band was not being carried forward to the surviving spouse in a joint death scenario. This has now been resolved.
Improve Email Validation
The validation of emails on the Fact Find Address page was rejecting some valid email addresses e.g. addresses containing an apostrophe.
The validation has now been relaxed to accept a wider range of characters.
Scheme Import Template - "Enter Parameter Value"
When opening the Scheme Import Template for a group scheme, which had no members, a message could appear saying "Enter Parameter Value - Scheme Case Number." Clicking "OK" would make this message disappear and the blank report would open, as normal.
This problem has now been fixed, so the erroneous message will no longer appear. 27.001.12 23 June 2017
Documents Register Opening Slowly
Some users, with large datasets, have found that opening the Documents Register window for a client can be very slow. Some improvements have been made, which will speed up opening this window for all personal clients and for some business clients.
Error Creating Document for a Provider
An error, "JCS can't find the form 'Admin Gbl Providers' " could occur after opening the Documents Register from the Product Providers page, and then creating a new document addressed to a Provider Contact. This problem as now been fixed.
27.001.09 21 June 2017
Type Mismatch Error Starting JCS
Some users have experienced a "Type Mismatch" error when attempting to log into JCS. The problem is caused after another user on the network upgrades to JCS version 27.001.08, which makes changes, which are incompatible with previous versions of JCS.
If you have experienced this problem, please call Tech Support who will be able to help. JCS version 27.001.09 will no longer cause the error for users on earlier versions of JCS. 27.001.07 20 June 2017
"Unknown Page" Message
By following certain steps it was possible for an "Unknown Page" message to repeatedly appear after clicking the Next/Previous Fact Find Page button in the Fact Find Menu Bar. This problem has been fixed.
When the Open Clients or Cases page is opened by typing Shift + F11, personal clients will be opened in Financial Planning mode. This functionality is not new but now the Open Clients or Cases page will indicate this behaviour by displaying "Personal Clients (FP)". Action Letter Reminders Report
An error could occur after attempting to use this report when filtering to a single client. This problem has now been fixed.
Error Saving Diary Reminder
An "Invalid Use of Null" error could occur if attempting to save a Diary Reminder without a Reminder Who name. This problem has been fixed.
Group Schemes - Total Value/Regular Contributions
In some datasets, certain Group Schemes could show incorrect and unusually high Total Current Value and Total Regular Contribution figures. This issue, believed to only affect a few users, will be automatically fixed with this version of JCS.
Removed Network Member Option
The option to select the DBS or SESAME network has been removed. Client's and Partner's priorities no longer affect whether Income Tax is calculated or not.
RMAR Reporting - Detailed Reports
In previous releases of JCS, it was not always clear which fields in the RMAR reports could be clicked on to provide a detailed analysis of the values. This has now been updated to indicate that any field that is highlighted in yellow has detailed information that can be viewed by clicking on the field.
RMAR Reporting - Section B
In previous releases of JCS, the final column of Section B was always assumed to be based on the total income from regulated business, which we interpreted as being net commission, plus fees. Feedback from users indicated that Gabriel validation rules insist on the last column being gross commission plus fees (column A plus C). JCS has now been updated to reflect this validation rule.
RMAR Reporting Frequencies
The reporting frequencies of RMAR sections in JCS has been reviewed to match up with the requirements in the FCA Handbook. Section K is now only populated for annual return dates. If data for a half yearly return is being requested, Section K will not be populated. The same review affects Section B and I. See the help file for more details.
27.000.26 05 June 2017
Issue Printing Labels from New Document Window
When printing labels from a new document in the Create and Send New Document window, an error that JCS can't find the form 'Admin Docs Reg New' would appear. This issue only affected JCS versions 27.000.21 to 27.000.25 and has now been fixed.
27.000.25 31 May 2017
Issue with Document Register New Document
When outputting a new document in the Create and Send New Document window an error that JCS can't find the form 'Admin Docs Reg New' would appear. This issue only affected JCS versions 27.000.21 and 27.000.22 and has now been fixed.
27.000.22 30 May 2017
Fidelity RTV Issue
There was an issue when performing a real time valuation of a Fidelity policy, a message the RTV format is Unknown would appear. This issue only affected JCS version 27.00.21 and has now been fixed.
27.000.21 23 May 2017
ECR Statement Export
When a statement section is exported to a JCS format CSV file, the filename will now be prefixed with the Statement Date.
Error Opening Equities Page
In the Financial Planning Equities page, if the policy had a missing Equity Type, a "type mismatch" error could occur when opening the page. This problem has been fixed.
Merging Cases
When merging cases (by right-clicking in Portfolio Summary) the case currently selected in Portfolio Summary will now be automatically selected in the Merge Case window.
Reverted Changes to MPAA Amount
In JCS version 27.000.07, the MPAA amount was changed from £10,000 to £4,000. This change has now been reverted to keep in line with current legislation.
27.000.13 21 April 2017
Fixed Issue With F3
When typing F3, to enter a name and timestamp in a notes field, a "The setting for this property is too long" error could occur. This problem has been fixed.
27.000.09 20 April 2017
Error Opening Notes Page
In JCS v27.000.07 some users may have experienced a "Type Mismatch" error when opening the Client/Case Notes page. This problem has now been fixed.
27.000.07 18 April 2017
Client Reports - Speed Improvements
With large datasets, and when using certain filter combinations, the Client Next Reviews report could be very slow to open. Changes have been made which make considerable improvements to the speed of this report.
Similarly, the Clients Report's speed has been improved and the drop down lists of Client Names and Client Numbers will now be far more responsive. Electronic Commission - Scottish Widows
Electronic statements from Scottish Widows would have been imported into JCS, showing as multiple separate statements, when they should have been a single statement with multiple payments. This made processing the payments far more time consuming than it should have been.
JCS will now handle the Scottish Widows files differently, so multiple payments will be grouped into a single statement. Fixed Issue With F3 Key in Notes Field
When pressing the F3 key in a notes field Advisers with names containing an apostrophe would have the apostrophe replaced with a hash. This has now been fixed.
JCS Slow Start-Up
There was a problem, only affecting some users, which could cause JCS to start up slowly. This has now been fixed.
Planning For Retirement Error
An "Invalid Use Of Null" error could occur in the What If? > Planning for Retirement calculator, after retrieving a stored illustration and clicking the Calculate button. This problem has been fixed.
Support for F3 Added to More Fields
F3 adding the date and advisers name has now been added to the following fields:
26.200.15 09 March 2017
Could Not Open Lifestyle
In JCS versions 26.200.10/11/14, when attempting to open Lifestyle, JCS would open instead. This problem has now been fixed.
26.200.14 07 March 2017
Error Starting JCS
In JCS versions 26.200.10/11, some users have experienced an intermittent "You attempted to open a database that is already opened exclusively by user..." error when starting JCS. This problem has now been fixed.
26.200.11 01 March 2017
Business Production Reports
When filtering to clients of a single adviser, the Business Production reports could take a very long time to open. This problem has been fixed.
26.200.10 28 February 2017
Administration - Investment Funds
Under certain circumstances, it was possible for the Fund Value in the Investment Funds page to be blanked out after using the "Value Clients Funds From These Prices" button in the Update Fund Prices & Value Funds page.
This problem has been fixed and any incorrect Fund Values will be corrected the next time the Update Fund Prices & Value Funds page is used. Administration - Regular Fees
Notes from Regular Fee records could fail to appear on various reports. This has now been fixed.
Business Fact Find - Personnel
An "Index or primary key cannot contain a Null value" error could occur in the Business Personnel page, after making changes to records. This has now been fixed.
Client Portfolio Report - Missing Contributions
In the Client Portfolio Report, Personal/Employer Contributions details could be missing for other policies if the the client's portfolio contained a Drawdown or Section 32 pension. This problem has now been fixed.
Client Portfolio Report - Withdrawal History
In the Client Portfolio Report, certain policies would not show current regular Withdrawal / Yield details if the records had been entered in the Withdrawal History page. This problem has now been fixed.
Contract Enquiry - Cancelling the valuation
Some direct integrations, such as Transact, require the user to enter credentials on the fly. If the user is unaware of these credentials, they can click cancel to abort the request. This cancel request was not being honoured by JCS, and a request to the provider was still being made with blank credentials. This has now been resolved.
Contract Enquiry - Novia
Novia recently changed the file format of their valuation files to allow support for international character sets (primarily currency symbols). This resulted in JCS no longer being able to read these files. JCS has now been updated to handle multiple different unicode file formats which will increase future reliability with providers.
Electronic Commission - Novia
Novia recently changed the file format of their commission files to allow support for international character sets (primarily currency symbols). This resulted in JCS no longer being able to read these files. JCS has now been updated to handle multiple different unicode file formats which will increase future reliability with providers.
Fact Find - Client Names Missing
It was possible for Clients to appear as blank rows in the Open Clients or Cases page (and in various reports) if they did not have a Surname entered in the Personal Details page. Now the client Forename will be shown, even if the Surname is missing for some reason.
Fact Find - Current Income
In the Current Income page, it was not possible to manually enter values in certain fields if the client had a policy which could have Withdrawals, Interest or Yield in those categories. For example, if the client had an ISA, the "ISA/Account Withdrawals", "Yield and Dividends" and "Interest" fields would all be locked, preventing any figures from being manually input, whether the ISA had these types of records or not.
A figure may now be entered manually in any Income category, as long as no policy has current Withdrawal/Interest/Yields in that category. JCS Reports - Client and Partner Email Addresses
All the Client and Partner email addresses from the Address Details page will now appear on the Clients' Report, when it is exported to Excel. These email addresses will now also appear in Data --> Client Export --> JCS Client Export.
JCS Reports - Speed of Client Reports
The Client Next Review and Clients reports had an issue that made them take much longer to run than would be expected. This has been fixed.
Price Data Feed - Interactive Data
There was a problem where some fund prices were not updating when using Interactive Data Finstat Data Feed files. This problem has been fixed.
Profile Report - Long Term Care
An issue could occur with the Long Term Care section of the Profile Report when calculating mortality ages. This has been fixed.
Search - Withdrawal Frequency
When using the Admin Database Search facility to search the Withdrawal Frequency field in the Withdrawal History table, it now possible to specify "Single", "Capital" and "Transfer" as the search criteria.
26.010.03 12 January 2017
Business Personnel Error
After entering a Leave Date for personnel in the Business Personnel page, a "You can't disable a control while it has focus" error could occur. This has been fixed.
Client Report - Excel Output
The Next Contractual Review Date is now shown in the Excel output from both the Client(s) Report and the Print Client Records after performing a Database Search.
Error Printing Labels
An error could occur when opting to print labels after performing a mailshot for a personal or business client. This has been fixed.
Fact Find Print - Missing Pages
If a print of a Fact Find report was produced from the Print Preview menubar, then certain pages could be missing in the actual print. This problem has been fixed.
Fact Find Print - Partner's Will
The Partner's Will details could be missing from a Fact Find print. This issue has been fixed.
Field Is Too Small
An error that "The field is too small to accept the amount of data you attempted to add" could occur when adding large amounts of text to certain fields. This has now been fixed in various places.
Fix to Lost Bookmarks
When creating Profile Reports, some Document Templates could cause some bookmarks to be lost. If it looks as if JCS Bookmarks have been lost from a Profile Report then a warning message will now appear. A tool has been added to the Profile Report Definition Maintenance page which can be used to fix any custom report definitions which exhibit this problem.
Group Pension Scheme Members Report
This report will now show both pounds and pence for the contribution amounts.
Income Drawdown Forecast - Capital Expires After
In the Income Drawdown Forecast - Illustrations on File page, a "Capital Expires After" figure could be shown, even if there was sufficient capital to meet the income requirements. This problem has now been fixed.
Power of Attorney Notes Category
When the Client/Case Notes page is opened from the Power of Attorney page, the Category filter will now default to "Power of Attorney".
Snapshot Linked to Wrong Client
When creating a snapshot from the Client Portfolio Report options page, if the selected Client Name was duplicated in the datatset, the snapshot could be linked to the wrong client. This issue has been fixed.
Transact Performance Enhancements
When performing a valuation for a single policy it will be faster. However, bulk downloads will still take the same amount of time.
26.009.10 21 December 2016
Real Time Valuations Problems
There was a problem performing real time valuations for Aegon and Standard Life. This issue may have also affected other providers too. This has now been fixed.
26.007.13 01 December 2016
Old Mutual Wealth Contract Enquiry
Fixed issue when valuing policies owned by a trust.
Old Mutual Wealth Life Contract Enquiry
A recent update to JCS started rejecting Old Mutual Wealth valuation messages due to them being malformed. This release now identifies these messages and applies a workaround.
26.007.10 23 November 2016
Error Printing Labels
An error could occur when using the Search Database facility to print labels for Business Clients. This problem has been fixed.
26.007.09 22 November 2016
Contract Enquiry Error
In JCS version 26.007.07 a "This key is already associated with an element of this collection" error could occur when performing Contract Enquiry valuations with certain providers. This problem has now been fixed.
Section 32 Pensions
There was a problem with JCS version 26.007.07, which would have hidden the Transfer value of Section 32 pensions in various pages and reports. This problem has now been fixed.
26.007.07 18 November 2016
Archived Policies in Data Import Window
In the Data Import window, to reduce the possibility of creating incorrect mappings, it is no longer possible to create new mappings to archived policies.
Error Opening Policy Pages
An "Object variable or with block variable not set" error could occur when opening certain policies, where the policy page open is cancelled. This error has been fixed.
Error Re-allocating Commission Receipt
Under certain circumstances, an "Invalid Use of Null" error could occur when sending electronic commission receipts back to suspense. This error has been fixed.
Fact Find Report - Family Protection
The Income Available section was missing from the Family Protection Needs Analysis page of the Fact Find report. This has now been added.
Fact Find Report - Layout Issues
Various problems with the layout of the Fact Find report, including possible missing Purpose of Plan and Notes details, missing policies and endless blank pages have been fixed.
In order to fix these problems it has been necessary to change the twin column layout of the policy pages to a single column layout. This allows the Purpose of Plan and Notes fields to expand as necessary, without truncating text or causing problems with the layout. It is now also possible to select a different client for the Fact Find Report (or create a Blank report) without having to close and re-open the Fact Find Report options page. For personal clients, it is now also possible to switch between Financial Planning and Administered portfolio records from within the report options page. Pages from the Needs Analysis section may be included in the Fact Find report, even if the Report Options are opened in Administration mode. File Copy Reports - Withdrawal History
The File Copy reports (accessed via administered policy pages) for group member Life, Critical Illness and Pensions policies were missing Withdrawal History records. These have now been fixed.
Fix to Clients Report
There was a problem in the Clients report where clients without an address could have been shown as having the address of the preceding Client. This problem only occurred when exporting the report to Excel and has now been fixed.
Fixed Error Due to Blank Date of Birth
An error could occur when attempting to perform Planning for Retirement or Estate Planning calculations with a Client/Partner with no Date of Birth.
If a date of birth is required for the calculations, then a notification will now appear instead of the error. Gilt Yield Lookup
There was a problem in the Maximum Drawdown Calculator page, where the Gilt Yield lookup button could highlight a different figure from the one displayed on the page. This problem has now been fixed.
Improved Figure Input
When a textbox containing a zero is clicked, the zero will now be selected. This should make it easier when entering new figures, as it will prevent the zero being appended to any new figure which is entered.
Locate Portfolio Record
An overflow error could occur in the Locate Portfolio Record window, when using the Full search type. This problem has been fixed.
Personal Pension - Transferred In Contribution
Drawdown pension types will now display the "Transferred In" contribution amount as a "Personal Contribution" in Portfolio Summary. All existing Drawdown pension schemes will automatically reflect this change.
Postcode Lookup Error
A "subscript out of range" error could occur if attempting to use the postcode lookup without entering a postcode. This error has now been fixed.
Transact RTV Issue
There was an issue where importing a Transact bulk file with more than about 32,000 lines would crash JCS. Previously, you were able to split the file up into smaller imports to get around this issue, but this is no longer necessary.
26.006.13 18 October 2016
Fixed Error Printing Labels
The new label vetting feature would cause an error if the 'Default Maling Style' for a client was set to 'Partner'. This has been fixed.
26.006.12 30 September 2016
Client/Case Notes Not Saving
In the Client/Case Notes page, amendements to some Notes records could not save. This problem has been fixed.
Fixed Errors Printing Labels
Printing labels for the Diary reports would not work due to a bug in the latest version of JCS.
Printing labels for a document in the Documents Register would only work the first time. After printing labels once it would never work again until restarting JCS. This has also been fixed.
26.006.09 19 September 2016
Ability To Cancel Closing A Sticky Note
When closing a sticky note you would be given three options: 'Hide', 'Unstick' and 'Delete'. This has now been changed to 'Hide', 'Delete' and 'Cancel'.
Business Client Search
In the Find Clients or Cases page, when searching for business clients, if a number is entered in the search box then company names which start with this number will now be listed.
For example, entering "123" will now find the company "123 Solutions" as well as any business client with the Client Number = 123. Documents Register Print Labels Problem
A bug has been fixed which caused the incorrect address label to be printed when printing a document from the Documents Register.
Financial Planning Pension Page - Purpose of Plan
Under certain circumstances the Purpose of Plan field would not appear to update when different pension policies were selected when in Financial Planning mode.
This problem has been fixed.
Fix to Error Opening Policy Pages
A 'Syntax error in date in expression' error could occur when opening certain policy pages if they had an associated Fund History record with a blank History Date. This error has been fixed. Fund history records without a date will be excluded from Annualised Growth Estimate Calculations.
Investment Bond Owner
In Financial Planning Mode, an 'Invalid Use of Null' error could occur when setting an Investment Bond's Owner. This error has now been fixed.
NI Number Formatting
A problem which caused NI numbers to be incorrectly formatted in the Personnel page has now been fixed.
Open Clients or Cases
When typing F11 or F12, a new Personal or Business Client search is started so, if the Open Clients or Cases window is already open, the You've Recently Opened and Exclude Deceased Clients filters will be removed.
Personnel Import
There was a problem, which allowed Personnel to be imported, without specifying a Client Source. This problem has now been fixed.
Prudential Bonds Contract Enquiry
In some scenarios, the total fund value being supplied by the provider was showing as the surrender value, rather than the value of units of the contract. This would lead to a checksum error and prevent the policy from valuing. This was now been resolved to allow valuation of these policies.
Transact PIN Field
When performing a Transact Enquiry, the PIN you enter now appears obscured, rather than displaying in plain text.
26.005.08 09 August 2016
Label Printing Print Preview
When printing labels and creating a print preview, the Print Labels window could appear in front of the preview page. This problem has been fixed.
Print Labels Error
An "Item not found in this collection" error could occur when attempting to Print Labels, after a Database Search, if the client's Default Mailing Style was set to "Partner". This problem has been fixed.
26.005.07 29 July 2016
Client/Case Notes Print Error
An error: "JCS can't find the form 'Fact Find Notes Filter''" could occur when attempting to print Client/Case Notes. This has now been fixed.
26.005.06 26 July 2016
Action To Do Reminders Report
An error could occur if attempting to print a report after deleting the Client Name filter. This problem has been fixed.
Additional Details Page
The labels for input fields in the Additional Details page have been made slightly wider, to allow for longer descriptions.
Client/Case Notes Page Fix
In some scenarios, when clearing the notes filter, JCS would freeze. This problem has been fixed.
Error Adding New Client
An error could sometimes occur when opening the Enter New Personal Client page and clicking the Cancel button. This has been fixed.
Fix to Other Branches/Subsidiaries Page
On the Business Fact Find page for Other Branches/Subsidiaries, it is no longer possible to save a record with a blank Branch Name, which could sometimes cause a "No Current Record" error.
Open Client or Cases
In the Open Clients or Cases window, the Business Clients and Policies search types will no-longer be greyed out if the maximum number of administration users are logged in. Instead, if you click on these options, the usual message will be displayed explaining why theses options are unavailable. They may become available again when other users have logged out.
Portfolio Report - Property and Other Assets
In the Portfolio Report, when grouping by Product Type, Property and Other Assets would have been shown under the heading "Investment Property". This has been changed, to show them under "Property and Other Assets".
Profile Report Error
An error could occur whilst creating a Profile Report, which included the Serious Illness/Disability section, if the option to include Statutory Sick Pay was ticked in the client's Serious Illness or Disability page. This problem has been fixed.
RMAR Report Section B
In the RMAR report Section B: Profit and Loss, the Net Commissions column would not factor in disbursements which were to the client, if the Client Rebate Type was "Offset Against Fees". This problem has now been fixed.
26.004.04 28 June 2016
Business Fact Find Report
There was a problem where group member policies, which had been archived, could still appear in the business Fact Find reports. This issue has been fixed.
Commission Receipts Ledger Filters
Under certain circumstances, the Commission Receipts Ledger can contain Statement Dates, which have both a date and time specified. These records could be excluded when using the Statement Date filter. This issue has been fixed.
Error in Estate Planning and Wills Page
In the Estate Planning and Wills page, a "subscript out of range" error could occur if a Chargeable Lifetime Transfer for a future date was added. This error will no-longer occur, and the Tax on Gift and Gross Chargeable Transfer amounts will be calculated when the transfer date has passed.
Error when opening PEPs from Database Search
An error caused by running a Portfolio Report, which included PEPs, based on a database search has now been fixed. This was not effecting any other policy types.
Fixed locking issue when adding new clients
In specific circumstances, database locking errors were appearing when adding new personal or business clients. This problem has now been fixed.
26.003.06 27 May 2016
Calculate Growth - Invalid Use of Null Error
#### MARCH 2017 ####
An "invalid use of null error" could occur when attempting to calculate an annualised growth estimate for a policy which included Deductions for Non-Investment Benefits. This problem has now been fixed.
Client/Case Notes
When using the Client/Case Notes page, if you clicked Shift + Enter whilst still in the Notes field, you could lose your recent changes to the notes. This problem has now been fixed.
Please note that it is unnecessary to use Shift + Enter in this page to force a save. Any changes you make will be automatically saved when the cursor leaves the Notes field, or the page is closed.
Client/Case Notes - Font Styles
In version 26.002 of JCS, the ability to set the font style and font size in the Client/Case Notes page was removed. This functionality has now been reinstated. Please contact Tech Support if you would like assistance setting your font preference.
Database Searches on Client Notes
With v26.002.04 of JCS, the Portfolio History Notes and Client Notes tables were merged. This could have caused problems with any stored database searches, which searched on these tables. These searches will now be automatically updated to work with the new Client/Case Notes format.
Note - Old searches, which were for "Client Notes" will be converted to "Client/Case Notes" and will therefore also include those notes which are linked to policies. If you would like to exclude notes linked to policies you will have to link a criteria, using "And +" and restrict to Case Number = 0.
Fact Find Print
There was a problem when producing a Fact Find print in Financial Planning mode, where Health Care and Long Term Care policies could overlap. This issue has been fixed.
File Copy Print - Missing Portfolio History
There was a problem which could cause Portfolio History Notes to be missing from File Copy prints of policies. This problem has now been fixed.
Planning For Retirement - Income/Price Inflation
In JCS version 26.002, in the What If? > Planning for Retirement page, there was a problem where the Income Inflation and Price Inflation figures could be projected forward to State Retirement Date, instead of the selected retirement date. This could cause the Estimated Future Benefits figures to appear lower than they should have been. This problem has been fixed.
Portfolio Report Spacing
In v26.002 of JCS changes were made to the Portfolio Report which could result in details for individual policies not being kept together on one page. This could, for example, cause the Fund details of a policy to be separated from the policy details. The Portfolio Report has been reverted to how it used to work, and policy details will now be kept together on the same page, whenever possible.
Profile Report - Subscript Out Of Range
A "Subscript Out of Range" error could occur when creating a Profile Report, when including the Income Tax & NI section and when a Partner had a missing Date of Birth. This problem has been fixed.
Profile Report DocAddressAndPostCode Bookmark
When creating a Profile Report and using the DocAddressAndPostCode bookmark, this bookmark would not be set if the client had no option selected for "Client Address For Letters/Faxes" in their Address Details page. This has been fixed, to default to the Home address, if no option has been selected.
26.003.06 24 May 2016
Income Tax
An issue has been fixed where personal allowance was not being used for dividend income below the ordinary rate upper limit.
26.002.18 04 May 2016
Fixed bug with DWP Forcasts in the Profile Report
The Profile Report was incorrectly displaying the DWP forecast data on the graphs. These graphs were correct on the What If Planning for Retirement window.
26.002.18 03 May 2016
Client/Case Notes - Notes Preview
On the Client/Case Notes page, there is now an option to show a preview of the notes in the list of notes.
26.002.17 29 April 2016
Fix To Upgrading What If Database
In v26.002.14, some users could experience an "Unable to upgrade What If database" error when starting JCS. Because of this failure to upgrade, a "Too few paramters" error could then occur when opening a client's Fact Find. These problems have now been fixed.
Changes have also been made to improve the performance of Sticky Notes, which could work very slowly with large datasets.
Notes - Limit to Policy
In v26.002.14, in the Client/Case Notes page, the Limit to Policy dropdown list would exclude archived or general business policies. This problem has now been fixed.
26.002.14 26 April 2016
Client Accounts - Current Balance
In the Client Accounts page, there was an issue where the client's Current Balance figure could exclude items which had been recently added by the Task Timer. This problem has been fixed.
Client Accounts Report - Total Times
In some specific circumstances, the total Time calculated in the Client Accounts and Fees and Expenses reports could be incorrect. This problem has been fixed.
Client Expenditure - Pension details
Contributions to Retirement Annuity pensions were previously not showing up in client expenditure correctly under Future Wealth Creation. This has now been resolved and passes correctly into the automatic calculation of Income Tax for the client.
Client Portfolio Report
When printing only specific pages of a client Portfolio Report, and certain other circumstances, the policy detail headers may be missing from the report. This problem has now been resolved.
Commission/Fees Receipts Ledger Filter
There was a problem in the Commission/Fees Receipts Ledger report options, where the list of Group Schemes would not work. This problem has been fixed.
Contribution History Summary - Transfer Totals
There was a problem where, sometimes, not all Transfers would be included in the Summary section in the Contribution History page. This has now been fixed.
Error Adding Business Personnel
An error could occur if a letter was entered in the Client Number field of the Add Business Personnel page. This has now been fixed.
Error Adding New Products
Under certain specific circumstances, an error could occur when attempting to add a new Product name. This problem has been fixed.
Expenditure Page Not Updating Correctly
When a Pension Contribution was changed, the Expenditure page did not immediately update to reflect the changes when first opened. It would reflect the changes when opened a second time. This has now been fixed.
Fixed Bug on Expenditure page (JCS Freezes)
If Total allowable Tax Losses were entered which were in excess of Total Income and the Expenditure page subsequently opened, JCS would freeze. This has been fixed.
Income Tax Computation
In the Tax Computation, the line showing the Starting Rate for Savings was missing from the table showing the amount of the Tax Liability. The amount of Tax would always be zero, meaning the overal calculation was still correct, the Starting Rate tax slice at 0% should be shown for completeness. This has been fixed.
Income Tax Computations
When there were no income sources, in certain circumstances the Income Tax Computation would fail to render correctly. Also corrected the order and Sub Totals to be fully in line with Legislation.
Open Client Fact Find
When searching for clients, in some datasets, the Open Client Fact Find page could sometimes skip over clients with duplicate names. This problem has been fixed.
Planning for Retirement - Stakeholder Pensions
Stakeholder Pensions are now calculated exactly like Personal Pensions in Planning for Retirement. This means Stakeholder Pensions can start taking benefits from a date other than the SRA of the client.
Planning for Retirement Error
Under certain circumstances an "Overflow" error could occur when performing What If? > Planning for Retirement calculations. The error could also occur when producing a Profile Report which included the Planning for Retirement section. These problems have been fixed.
Portfolio Report - Contribution History Records
In the client Portfolio Report, Contribution History records were being ordered by descending Proposal Date. This has been changed to order them by Commencement Date, ascending or descending according to the report options.
Profile Report - Custom Style Templates
When using a custom style template for creation of Profile Reports to reflect corporate branding, JCS was ignoring the template for page numbering style, and always adding a default page number style. The style of the custom template is now honoured correctly.
Relevant Earnings now considered in Tax Comp
Previously the Tax Computation assumed that all pension contributions made were tax deductible.
Now functionality has been added to check whether contributions are in excess of the higher of Relevant Earnings and £3,600. Where Contributions are in excess of those allowable the Tax Computation will produce a note to that effect.
Standard Documents Maintenance
When the Standard Documents Maintenance page is opened, the default view will no longer show templates which have been disabled.
Tax treatment of Pension Capital Contributions
When a Pension Contribution is entered as Capital, it is excluded from the Expenditure page as it is deemed to have been paid from Capital rather than Income. However it still attracts Tax relief just as a Single or Regular contribution would, and so should appear within the Income Tax Calculation. This has now been corrected to reflect this.
25.102.04 16 March 2016
Fact Find Report
There was an issue where the Address Details of a personal Fact Find report would be split over two pages. The Address Details will now appear on its own page.
Fixed Verification Style JMLSG.
There were some problems with the recently updated Identity Verification page, where some data would not be passed through to the Identity Verification report, or to the Identity Verification section of the Fact Find report. These issues have been fixed and the Notes field in the Identity Verification page has been re-enabled.
Search Database - Next/Previous Clients
An error could occur after searching for clients using the Search Database facility and using the Next / Previous client buttons on the Fact Find menu bar. This problem has been fixed.
25.101.07 02 March 2016
Client Name Ordering
Fixed a problem where clients could appear out of order when using the Next / Previous butons on the Fact Find menu bar.
Disbursements Fields Hidden
In v25.101.xx the Payment Restrictions fields in the Disbursements window could be hidden. This issue has now been fixed.
Identity Verification Details
In version v25.101.xx, the personal Fact Find report could show blank pages after the Identity Verification section. This issue has now been fixed.
25.101.06 26 February 2016
Adviser Telephone Number
An error could occur after updating an Adviser's telephone or fax number in the Adviser/Introducers Names Maintenance page. This problem has been fixed.
Performance Improvement
In v25.101.04 of JCS, under certain circumstances, the Locate Portfolio Record page and the Enter Commission/Fees Received page could be very unresponsive. Changes have been made which will improve the performance in these pages for most users.
25.101.04 24 February 2016
Client History Ordering
Previously, any fees created either manually or from the Task Timer would only record the date of the fee, not the time. This could lead to entries being shown out of the logical order in Client History. This has now been updated so that any new fees will also record the time of the record not just the date to correct the ordering of client history records. There is also a new option in Diary Reminders to set the Completion Date to the current Date and Time, so these will also order correctly in the Client History page as well.
Deleting Fund Names
When attempting to delete a global Fund Name, you will be prevented from doing so if the Fund Name is used by any cases. A message will now appear showing which cases these are. You can also be taken directly to a filtered list of all relevant policies to view or edit these cases.
Disbursement Statement Extras
An error could occur when attempting to open the Disbursement Statement Extras page. This problem has been fixed.
Electronic Commission
Fixed an issue where some providers were advertising Bond Renewal commission incorrectly, causing it to be sent to Suspended Commission or Bulk Renewal. Renewal commission on bonds will now be treated similar to Fund Based Renewal Commission.
Equity Last Valuation Date
In a Portfolio Report, the "last valuation date" of Equity policies could possibly show a value different from the "Case Value Date" on the main policy screen. This problem has been fixed.
Exporting to Excel Error
An error could be displayed when some of the Commission/Fees reports were exported to Excel. This issue has been fixed.
External Connections
There was a problem where access could be denied to the External Connections page, even if a user had permission to import Electronic Commission. This problem has been fixed.
External Document Locations
An error could occur when saving a record in this page. This problem has been fixed.
Printing Client Statements
An extra warning is shown if about to make a Statement of Account print permanent for all clients.
User Defined Paragraph Maintenance
There was a problem with user permissions which prevented the Profile Report User Defined Paragraph Maintenance page from being opened. This has been fixed.
25.100.18 27 January 2016
Changes on Pension Scheme Pages
There was a problem where certain changes made to data on the pension page, would not always automatically save. This problem has been fixed.
25.100.15 12 January 2016
Branch Filtering Problem
In versions 25.100.11-14, there was a potential problem with branch filtering, which could occur under certain specific circumstances. This problem has been fixed.
25.100.14 11 January 2016
Contract Enquiry and Unipass Certificates
If a user's Unipass certificate was installed with high security and the key was marked as exportable, the user would be prompted every time the certificate was accessed by JCS, this may have caused issues with RTV All with the prompt being hidden by JCS. This has now been resolved so that JCS no longer attempts to access the private key.
Open Client Fact Find
There was a problem with versions 25.100.10-12 where the Open Client Fact Find page could not find certain clients with apostrophes or hyphens in their surnames. This has now been fixed.
25.100.12 08 January 2016
Open Client Fact Find
In versions 25.100.10/11 an "Only numbers may be entered in the Client Number field" message could appear after entering a number and using the Return or Enter keys. This issue has been fixed.
25.100.11 06 January 2016
Annualised Growth Calculations
An issue where the total value in an Annualised Growth Calculation was not matching the value of the policy, when there was only a single contribution has been fixed. This did not affect the growth calculation, but may have looked strange due to mismatching values.
Clients With Portfolio Records Report
When exporting to Excel, the Clients With Portfolio Records report will now also show the Client Number, Case Number, Provider's Name, Product Name and Policy Number listed in separate columns.
Contract Enquiry
In certain scenarios, clicking on the RTV All button will not seem to do anything. This has now been resolved.
Contribution History Page Improvements
There have been various minor improvements to the Contribution History page summary section.
Database Search
An error could occur when performing database searches on the "Waiver of Premium" or "Mailings Ok" fields. This problem has now been fixed.
Disbursement Ledger Filters
In the Disbursement Ledger Filter and Report Options pages, there is a now a Select All option for the Payment Against filters.
Electronic Commission
JCS now correctly identifies Friends Life Heritage business, rather than using the ID 110342.
Electronic Commission
Electronic Commission has been updated to recognise the new file name format for AJ Bell Charges files.
Novia Valuations
An issue with the fund price date not showing up during an electronic valuation of Novia policies has been fixed.
Other Advisers Page
A "You can't reference a property or method for a control unless the control has the focus" error could occur in the Other Advisers page while forcing a save of records. This problem has been fixed.
Staff Member Name
There was a problem in the Client Accounts page, where the Staff Member Name could incorrectly show as the current user's name, instead of the saved record. This has been fixed.
Unipass Certificates in External Connections
When picking a digital certificate to use in external connections, newer style Unipass certificates would not show up in the list by default, until the show all option was selected. JCS can now detect the new certificates as a valid certificate for authentication.
25.004.07 25 November 2015
Adviser Charge Collection Schedule Notes
Notes entered in the Adviser Charge Collection Schedules page could sometimes not save. This problem has been fixed.
Annuity Contribution History Frequency
The default frequency for a new Contribution History record for an Annuity is now "Capital".
Client Accounts
An error, which could occur when using the Batch Add button in the Client Accounts page, has been fixed.
Currencies Maintenance
An error could occur when entering ISO codes in the Currencies Maintenance page. This has now been fixed.
Imported Member Policies
There was a problem where Critical Illness and Life policies, which were automatically created by using a Group Scheme Import Template, would not show their benefits in the summary section of a client Portfolio report. This issue has been fixed.
Income Drawdown
In the Income Drawdown page, sometimes the "Insufficient Capital" section could display, even though there was sufficient capital for the Income Required period. This issue has been fixed.
Profile Report Error
An error could occur when creating Profile Reports when there were negative figures in Expenditure. This problem has been fixed.
Scottish Widows Valuations
Retirement Accounts that have invested in non-insured funds no longer get valued as external assets and will now display detailed information on each fund.
25.004.03 28 October 2015
Error Opening Documents
After setting the User Preference to use dotx and docx format documents, an error message could appear when opening certain JCS documents. The message would state that Word was unable to read the document because of corruption, even though it would still open successfully. The problem that caused this error message has now been fixed.
Locate Portfolio Records
Under certain circumstances, an overflow error could occur when opening policies via the Locate Portfolio Record page. A similar error could occur after performing database searches which returned large numbers of results and viewing the portfolio records. Both these errors have been fixed.
Maximum Drawdown Calculator
In the Maximum Drawdown Calculator, when double clicking on the date fields, an error message would appear instead of the calendar opening. This problem has been fixed.
Personnel Import
There was a problem where duplicate records could be created when importing data from a Group Scheme Template, if the user's dataset contained more than one client entry with the same National Insurance number. This issue has been fixed.
The Business Personnel page now shows the Client Number and Client Type (Client or Partner) of the selected record. Scheme Members also now show the Owner of the policy (Client or Partner) and it is possible to change the Owner, as long as they exist in the Personnel for the business client.
25.003.02 23 September 2015
Adviser Charge Collection Schedules
When manually posting adviser charges, those schedules with a Single Frequency will now be considered as active for up to 12 months from the schedule date.
Electronic Commission
Added support for Transact files where the forename is missing on a joint policy. This was generating the following error previously: "Invalid Procedure Call or Argument".
Group Scheme Member Import
An "Invalid Use of Null" error could occur when attempting to import scheme members into a group scheme. This problem has been fixed.
Lump Sum on Death in Portfolio Reports
In the Current Members section of a Portfolio Report for a business client, the "Death Benefit" and "Lump Sum on Death" sections will now be hidden if none of the members in the scheme has a "Current Amount Payable on Death" figure.
Portfolio Report Grouping Error
Under certain circumstances, clients could be grouped separately, once for their Interest Bearing Accounts and again for all their other portfolio types. This issue has been fixed.
25.002.08 21 August 2015
Breakdown of Commission Received for PEPs
In some datasets, there was a possibility of ISAs, which had been converted to PEPs, still being counted as PEPs when running the Breakdown of Commission Received report. Now, the commission receipts will use the current policy type for filtering and grouping. The historic type (if the policy type has changed at all) will only be used if the policy is deleted.
Business Production Reports
The Business Production reports incorrectly referred to the number of "Cases", when this figure should have been labelled the number of "Items". This problem has been fixed.
25.002.06 17 July 2015
AJ Bell Valuations
Added support for the latest AJ Bell Investcentre valuation file format that includes ISIN codes
Discontinued Plans Register
A "Fact Find - Discontinued Plans.Benefits cannot be a zero-length string" error could occur in the Discontinued Plans register page. This problem has been fixed.
Planning for Retirement
There was a problem with the Planning for Retirement graph, which could count SIPPs as a "State Pension/SERPs Estimate". There was also a problem which could cause Group AVC pensions to be omitted from the graph. Both of these problems have now been fixed.
Planning for Retirement, Illustrations on File
From the What If? Planning for Retirement page, if a calculation was saved using "Income Inflation £'s" or "Price Inflation £'s" options, then the results would not display properly in the Illustrations on File page. This problem has been fixed.
25.002.04 24 June 2015
Assets Picker
In version 25.001.06, there was a problem where the Asset picker, when building a new Full list of assets, could include both the "summary" value, as well as the "detailed" value of certain assets. This problem has been fixed. If you can still see summary values where there should be none, then you need to click the "Refresh List" button.
Business Personnel
When the list of personnel has been filtered to show no records, an error may occur while attempting to clear the filter. This has now been resolved. Under certain circumstances, a "No Current Record" error could also occur . This has also been fixed.
Commission Receipts Ledger
An error may occur when modifying a record which removes the last record from a filtered list. This has now been resolved.
Contract Enquiry / Bulk Valuations
The following error may have occurred whilst performing a valuation on one or more cases in JCS. "Item not found in this collection". This has now been resolved, however if you did encounter this error we encourage you to contact technical support for more information.
Contract Enquiry / Bulk Valuations
JCS will now detect and handle the new bulk valuation files from Old Mutual Wealth Life Assurance Ltd, which were advertising themselves as an unknown provider, and may cause numerous multi-maps to appear in the mapping screen.
Contract Enquiry / Bulk Valuations
When valuing some providers using the RTV All button, the following error may occur "This array is fixed or temporarily locked". This has now been resolved.
Equities and Adviser Charges
It is now possible to create any type of Adviser Charge (not just Initial Adviser Charges) for Equity policy types.
External Connections
An error may occur when deleting the description field in external connections. This has now been resolved.
External Document Locations
An error could occur in the External Document Locations page when attempting to create a duplicate record. This problem has been fixed.
Investment Funds
An error may occur when attempting to save a record where the provider and the fund name have been left blank. This has now been resolved.
Regular Fees
An error may occur if you try to save the record immediately after clearing the transaction type field. This has now been fixed.
User Preferences
An error may occur if you try to clear the regulatory status field. This has now been resolved.
25.001.06 27 May 2015
Client Accounts Report
The Time/WIP Ledger and Recoveries Ledger versions of the Client Accounts report were not including Balances Brought Forward amounts when this option was selected. This issue has been fixed.
Electronic Commission
Added support for the Nucleus fee type "Initial Advice Fee", which was previously being sent to the suspended commission.
Electronic Verification
It's now possible to use 'Electronic Verification' on the 'Identity Verification' page for personal clients.
Enter Commission/Fees Received
In the Enter Commission/Fees Received page, when a Provider Name is selected, the cursor will no longer jump to the "Filter by Policy Number. . ." text box.
Error in Bulk Update Member Policies
Under certain circumstances, when performing a bulk update of member pension schemes, an invalid use of null error could occur. This problem has been fixed.
Fee Relates to
In the Client Accounts page, after selecting a Fee Relates To Case No, a prompt will appear asking if you would like to change the Adviser Charge Type and Collection Via to the default values for the selection.
Fixed Data Entry
Entering a date using only numbers now works correctly on the Suspended Commission Report option page.
Fixed Portfolio Report Error
There was an error which could occur when trying to view Adviser Charges on a Portfolio Report with no to/from date filter applied. This has been fixed.
GAD Review Dates
It's now possible to select which records you want to use for GAD review dates on the Maximum Drawdown History page.
Group Pension Scheme Member Reports
The Group Pension scheme File Copy Report, Scheme Members Report and the business client Portfolio Report now show more details of member policies, listing Death Benefit, Fund Value and Lump Sum on Death figures separately.
Identity Verification Form
The Identity Verification form is no longer maximised after previewing the report using the 'Pre 2006' template.
Income From Capital
The Income From Capital page has been renamed "Income Drawdown Calculator". It is now also possible to specify Additional Contributions and if a 25% Tax Free Lump Sum is taken.
Married Couple's Transferable Allowance
The standard JCS Profile Reports for Income Tax and NI Contributions will now show when a Client or Partner's Personal Tax Allowance has been increased by making use of the Married Couple's Transferable Allowance. New bookmarks have been added, to enable this to be also shown on custom reports.
Pension Flexibility 2015
All unsecured/drawdown type pensions in JCS are now referred to as Drawdown pensions. A new Drawdown type of "Flexi-access" has also been added. All existing, current, drawdown pensions, which had a drawdown type of "Flexible" will automatically be changed to "Flexi-access".
Pensions as an Asset
The Assets page will now show Pensions and the total assets with and without pensions.
By default pensions will not be counted as an asset for Profile reports but this may be changed using the new User Preference found under Utilities > User Preferences > Financial Planning > Show Pensions as an Asset in Profile Reports.
Planning for Retirement
The 'Age to retire' dropdown list in the Table and Graph views will now show ages 10 years above and below the State Retirement Age.
Real Time Valuations
When performing a real time valuation, the error "ProviderUnique cannot be a zero length string" was sometimes occurring, possibly when a policy has been surrendered or cancelled. This is now handled in a much better way for the user, and when performing an RTV All from a list of searched for policies, any archived policies will no longer be valued.
Total Allowances in Profile Reports
The summary versions of the standard JCS Profile Reports for Income Tax and NI Contributions were showing an incorrect figure for "Less Total Allowances". This has now been fixed.
25.000.03 29 April 2015
Royal London Valuations
An "Unable to find Currency Mapping Record of 'GBP' for provider 'Royal London' " (or similar) error could occur when attempting to perform a valuation for Royal London / Scottish Life policies. This issue has been fixed.
25.000.02 08 April 2015
2015 Tax Rates
Corrected an issue with the IHT Nil Rate Band for the 2015/2016 tax year
Vet Mailing List Report
An error was being produced when attempting to view the mailing list as a report, after performing a search. This has now been resolved.
25.000.01 30 March 2015
Chronological New Business Register Report
In some datasets, the export to Excel option for the Chronological New Business Register Report could fail to open. This problem has now been resolved.
Electronic Commission
JCS now allows a user to post an electronic statement to cases across multiple providers. This was previously restricted to protect against wrong mapping of cases, however there are scenarios where this would be required, such as receiving a single statement from multiple areas of business for a Provider.
Enter Commission/Fees Received
In the Enter Commission/Fees Received page, errors reported as "You can't hide a control that has the focus.", "JCS can't move the focus to the control txtPolicySearch" and "You can't disable a control while it has focus" have been resolved.
Fact Find Reports
The File Copy versions of the Completed Fact Find reports have been tidied up to provide a better alternative to the Full Size versions of these reports.
Fixed Deleting Personnel
It is now possible to remove clients from the personnel page when the partner is a member of a group scheme.
Group Scheme Template Report
The Group Scheme Template Report would produce an error if attempting to create a template for a Group Scheme which had no members. This problem has now been resolved.
Group Scheme Template Report
The Group Scheme Template output was sometimes duplicating certain member records. This has now been resolved.
Income From Capital
The Income from Capital page has been overhauled to improve usability. The page is also now resizable and it is possible to enter Low, Medium and High growth rates. When selecting Assets to Use for the Capital Sum, it is now possible to pick from Pension Schemes, in addition to the client's other assets.
Mailings Ok
The Mailings Ok option for clients can now be set as 'Yes', 'No', or left blank if it has been unspecified. Clients with no Mailings Ok specified will by default be excluded from mailshots.
Personnel Import
The import would fail if any of the personnel did not have a Sex specified. This has been fixed.
Print Portfolio Records
When performing a database search and using the "Print Portfolio Reports" option, this report would exclude Archived records, even if they were selected to be included. This has now been resolved.
Scottish Widows Bulk Valuations
The Scottish Widows bulk valuation file support has been overhauled so that it no longer makes use of the Provider Specific fund codes supplied in the file due to difficulties identifying unique funds based on the supplied codes. This may require remapping of funds in JCS when using Scottish Widows bulk valuations.
24.005.08 25 February 2015
Error Downloading Clients to Branch
In version 24.005.07, in Utilities > Branch Sytem > Download Clients to Branch, an error could occur. This has been fixed.
24.005.07 30 January 2015
Client Account Report
When grouping by Client Came, the report now includes balances brought forward by default.
Commission Expected Report
An issue that reported incorrect expected commission when reporting only on renewal commission has now been resolved.
Create And Send Mailshot(s)
If selecting the Create and Send Mailshot(s) option from the Administration menu while the Documents Register was open, the selected Mailshot Type page would fail to open. This problem has been fixed.
Documents Register
Under certain circumstances an entry in the Documents Register could be created when the document itself was not created. This problem has been fixed.
Electronic Commission
JCS will now detect and handle Cofunds statements that have zero transactions. Previously, these were detected as "invalid file formats".
Electronic Commission
An issue where some records may generate an error stating 'Field too small to accept amount of data' upon importing the records has now been resolved.
Estate Planning - IHT Breakdown
An error which would stop an IHT calculation from being produced where ISAs exists in a client's portfolio that have life cover has been fixed.
FundsNetwork Valuations
Valuations using FundsNetwork will now show the product name of the policy in the mapping screen and will identify the correct JCS policy type when creating new cases from the data.
Mortage Policies
A new data field has been added to business and personal Mortgages to record , the Deal Expiry Date.
Pension Filecopy Layout
A problem where including diary and portfolio notes would cause the pension filecopy report to be formatted incorrectly has been fixed.
Product Provider Contacts Report
There was a problem where, with some datasets, the 'With Address & All Contact' version of the report could produce blank pages. This problem has been fixed.
24.004.18 22 December 2014
Subscript Out of Range
A subscipt out of range error could occur when starting JCS. This has now been fixed.
24.004.15 12 December 2014
Business Personnel Error
When using the Search Names facility in the Business Personnel page a "You can't reference a property or method for a control unless the control has the focus." or a "You can't disable a control while it has the focus. " error could be produced. Both of these problems have now been fixed.
Cofunds Valuations
Support has been added for the latest Cofunds valuation file, updated in November 2014.
Contribution History
It is no longer possible to enter cease dates that occur before a commencement date on the contribution history page.
Documents Register Last Sent Method
There was a problem where the Last Sent Method would not be set properly after performing some email mailshots. Also, if filtering records by the Last Sent Method as 'Emailed', only records emailed as an attachment would be included. Both of these issues have now been fixed.
Enter Commission/Fees Received
When manually entering commission or fees to a policy, a warning will now show if the case is archived.
Error Handling and Online Submission
The way that unknown errors are detected and handled in JCS has been overhauled to provide improved stability, and to resolve issues encountered on several client installations.
Funds Under Management Report
Providers and funds are now grouped correctly in the 'Funds Under Management' report.
Investment Funds
Fixed an issue, where an "Invalid Use Of Null" error may occur when a fund holding has no bid price and no fund value.
Manual Calc/Single Premium Commission
There was a problem in the Commission page where a new Manual Calc/Single Premium commission record could be automatically saved without any changes being made. This has been fixed so new records in the Commission page will only save if a change is made.
Partner's Employer
In the Personal Details page, double clicking on the Partner's Employer field may fail to open the Business Fact Find for the employer. This has now been fixed.
Personnel Import From Excel
Blank rows at the end of the personnel import excel file would cause an error. This has now been resolved.
24.003.12 21 October 2014
Error Opening RMAR Reports
On certain PCs, an "Undefined function 'Nz' in expression" error could occur when opening the RMAR report page. This problem has been fixed.
24.003.11 20 October 2014
Add/Change/Delete Records
If a user does not have Add/Change/Delete records permission, it is no longer possible for them to edit Fact Find Additional Details or Business Fact Find Financial Position records.
Client Next Review Report Grouping
Fixed the 'Client Next Review' report having missing data when grouping by client code.
Diary Report
Under certain circumstances the Diary Reminders and Compliance report could fail to display properly when grouping by Follow Up Persons Name. This problem has been fixed.
Document Resynchronisation
There was a problem where, if documents were edited by a download data user, the updated documents might not update in the master system after resynchronisation. This problem has been fixed.
Electronic Commission
JCS now handles the fee type "Initial Advice Fee (on keying)" natively, rather than it being posted to the Suspended Receipts Ledger.
Electronic Commission
Added support for the latest file format from Transact that includes balances brought forward and carried forward.
Error Merging Clients
An "Item not found in this collection" error could occur when merging clients. This problem has been fixed.
Error Opening Client Accounts Report
An "Object does not support this property or method" error would occur when opening The Client Accounts or Fees & Expenses reports in Mono mode. This problem has now been fixed.
Main Contact in Personnel
There was a problem where the Main Contact and Controlling Director tick boxes were locked and greyed out in the business Personnel page. This problem has now been fixed.
Merging Cases
When merging two cases, which both had Fund Based Renewal Commission records, the Received To Date figure could be incorrect. This problem has been fixed.
Pension 'In Trust' Options
Appropriate Personal and Free Standing AVC pensions are no-longer restricted to 'Yes' for the 'In Trust' option.
Real Time Valuations
JCS can now handle the valuation of With Profits funds within Legal & General policies, where the value of the holding is not based upon the bid price.
RMAR Report
Fixed error when opening RMAR report with medium 125% DPI setting.
RMAR Report - Section K
There was an issue where certain datasets would have records missing in Section K: Adviser Charges. This problem has been fixed.
State Retirement Dates
State Retirement Date calculations have been updated to be inline with the Pensions Act 2014.
Switch To Financial Planning View
A "The number you used to refer to the form is invalid" error could occur when switching to Financial Planning view. This has now been fixed.
24.002.10 15 August 2014
Business Client Personnel Page
The clear filter button was not appearing in the Personnel page when it was opened. This has now been fixed.
Client Accounts
When attempting to open the Client Accounts page where no client is selected, the option to select a client will be offered.
Funds Under Management Report
When a client is selected, this is used as a default client filter on the Funds Under Management report.
Upload/Download
When archiving a case in download mode, an error may occur when uploading back to the master. This has now been resolved.
24.002.04 22 July 2014
Annuity Investment Type
Investment Type for annuities entered in Financial Planning mode now save correctly.
Client & Review Reports
Can now group by client code on the Client and Client Next Review reports.
Commission Filter Options
When using the filter window to filter results in the Commission Receipts Ledger or Suspended Commission Receipts pages, the same filters will, by default, be applied to the corresponding report options.
Contract Enquiry
Connections to some providers were being rejected, mainly when using recently created Unipass certificates. This has now been resolved.
Diary Report Option.
Can now exclude group scheme member records from the maturity and anniversary reports.
Disbursements, Pay Advisers/Introducers
When sorted by Client Name, this report will now sort the records by the Client's surname, rather than the Policy Holder Name.
Estate Planning & Wills Report
When producing a Fact Find report, the Gift Years in the Estate Planning & Wills section would not match those in the corresponding Fact Find page. This problem has been fixed.
Expenditure Recalculate Button
In certain circumstances the recalculate button would not appear in the Expenditure page after making a change to a Contribution History record. This problem has been fixed.
Fact Find Reports
There was a problem with the Fact Find reports where dates could be truncated when exporting to a Word document. The Expiry date of Critical Illness polices could also be missing in some reports. In certain circumstances, when printing a Fact Find report for Life Policies, one or more of the policies could be missing. All of these issues have now been fixed.
Fee Relates To
In the Client Accounts, Regular Fees and Task Timer pages, when selecting a Fee Relates To, the Policy Holder Name details are now also shown.
Interest Bearing Accounts
Commencement Date entered in administered policies now shows up as original investment date when viewing the policy in Financial Planning mode.
Profile Report - Estate Planning
Updated the calculation of Inheritance Tax Taper Relief on gifts within the last 7 years to reflect current legislation.
Real Time Valuations
In very specific circumstances after setting up a new provider for real time valuations, when attempting to value a policy, JCS was automatically attempting to value the policy through a different provider connection. This has now been resolved.
RMAR Report
Fixed error that may occur if the user closes the page before it has fully loaded the data onto the page.
Seven IM Valuations
Fixed issue with valuations of Seven IM policies that contain non Sterling fund holdings where the currency exchange rate is not supplied in the valuation message.
Text Searching
In several pages in JCS, when using fast text searching, if all the records are filtered out, the curser will now remain in the text search box.
Unit Trust Contractee Name
Fixed error caused by having a contractee name over 50 characters long.
24.001.21 26 June 2014
Error Opening Pensions
In v24.001.20 an 'Object Variable or with Block Variable not set' error could occur when opening pensions with no Scheme Type. This problem has been fixed.
24.001.20 25 June 2014
Check for Updates
When attempting to Check For Updates on the Web, JCS may fail to start the installation process in some circumstances. The underlying process has been changed in order to make the process a lot more reliable for new security measures in the latest versions of Windows.
Commission Receipts Report
When creating a report on Commission Receipts, an error may occur if the dates are selected by double clicking to use the built in date picker. This has now been resolved.
Completed Fact Find Report
Fixed a problem with the pensions section printing infinite blank pages when printing a completed Fact Find.
Disbursement Ledger Report
Fixed an issue where the Grand Total of the report was not showing the correct figure. This was introduced in the previous release of JCS.
Documents Register
Existing documents will now open quicker from the Documents Register
Emailing Documents
Word documents can now be sent as html or text in mailshots and emails.
Fact Find Providers
Global data product providers are now available for selection in Fact Find policy pages.
Finstat Imports
Fixed valuation date not being carried through to global funds.
Pension Contributions
Several issues have been fixed which were preventing the message, which offers to add a Contribution History record when changes to Contributions or NI Rebates are made, from appearing. Contribution History records which are of a Sub Type 'NI Rebate' or 'DSS Incentive' are also no longer included in Expenditure calculations.
Professional Contacts
Fixed bug where amending an existing contact wouldn't save because of a duplicated record.
RMAR Reporting
Now has better detection for empty input fields to prevent errors in calculations
24.001.13 22 May 2014
Prestel Import
Fixed issue when attempting to update Currency Exchange Rates from a Prestel import.
24.001.12 20 May 2014
Portfolio Summary
Under certain circumstances a 'subscript out of range' error could be reported when attempting to open the Portfolio Summary window. This problem only occurred in v24.001.09-11 and has now been fixed.
24.001.10 16 May 2014
Action Diary Reminders
There was a problem filtering records in the Action Diary Reminders page to users with an apostrophe in their name. This has been fixed.
Breakdown of Commission Earned/Received Report
There was a problem with this report which could include Adviser Charges when they should have been excluded. This has been fixed.
Cofunds Valuations
The mapping window during bulk valuations now displays more information about the policy, including the product component name and the platform account reference, to aid in mapping to the correct policy.
Data Import Log Rollback
Several issues which could prevent the Rollback from working correctly have been fixed.
Diary Reminder Filter Problem
The Diary Reminders/Compliance page could lose its filter settings when a Diary Reminder was saved. This has been fixed.
Disbursements
A fix has been made to a 'You can't disable a control while it has the focus' error which could occur in the Commission Disbursements window.
Email Mailshots
A 'Record is deleted' error could occur when attempting an email mailshot to Business Clients , Product Providers or Professional Contacts with missing email addresses. This problem has been fixed.
External Connections
An 'invalid use of null' error could occur when clicking the Import Bulk Data Now button in the External Connections window when no record was selected. This has now been fixed.
Fact Find Print
When printing a completed Fact Find, some property records may get duplicated if the client has more than 4 records. This has now been resolved.
Scheme Category
Under certain circumstances the incorrect Scheme Category details could appear when double-clicking in the Scheme Category on a Member policy. This has been fixed.
Task Timer
If more than one Task Timer is active when JCS shuts down, you will now be given an option to discard them all.
Task Timer Error
An error could occur when opening the Task Timer when cancelling the opening of the Task Timer. This has been fixed.
24.001.06 29 April 2014
Financial Planning and Needs Analysis Pages
There was a problem which could make some of these pages display incorrectly. This has now been fixed.
Regular Fees
There was a problem with some half-yearly Regular Fee Schedules which could cause them to be created on incorrect dates. This problem has been fixed for new Regular Fees and users will be informed if any of their current Regular Fees need fixing.
RMAR Reporting
Fixed an issue where the reporting date range was incorrect if not reporting in the first period of the accounting year. This was an issue introduced in version 23.103.00 to allow non standard reporting dates.
RMAR Reporting
Fixed an issue where Section K, Row 7 was only reporting on Ad-Hoc Adviser Charges. This now reports on all Ad-Hoc Adviser Charges and Initial Adviser Charges that are invoiced in the reporting period.
RMAR Reporting
Updated Section K to only report on adviser charges that are payable within the reporting period.
24.001.02 22 April 2014
Client Accounts
In the Client Accounts page, the Sales Ledger button could be unresponsive depending on where it was clicked. This button has now been fixed.
Commission Receipts Ledger Report
Fixed an error when selecting dates using the calendar on the Commission Receipts Ledger Report Options page.
Equity File Copy Print
Fixed an issue where it wasn't possible to perform a file copy print for an Equity with no Provider Name.
Equity Fund Based Commission
It is now possible to access the Fund Based Commission page for Equities without having to have Fund History records.
Error Opening Fund History
Fixed an error that occurred when opening the Funds History page with a provider with an apostrophe in the name.
Fee Disbursements
If a Fee Transaction has an associated Disbursement record, it is no longer possible to change the Transaction Type to a type which does not allow disbursements.
Fees & Expenses Charge Category
On the Fees & Expenses page, when choosing an option in the Charge Category 'From' field, the Charge Category 'To' field will also get set to that choice if it is either blank or less than the chosen option.
Financial Planning Pension Owner Error
Fixed an error that occurred when changing the owner on the Pension Financial Planning page without a Scheme Type.
Incorrect/Overdue Adviser Charges Report
This report could throw an error if searching for a Provider's Name which contained a quotation mark. This problem has now been fixed.
Missing Licence Database
Opening JCS without a licence database no longer shows an irrelevant disk choice page.
New Mortgage Fields
Added 'Switched Business' and 'Advice Given' fields to Mortgages and Loans pages.
Task Timer - Invalid Use of Null
An invalid use of null error could occur in the Task Timer after deleting the Time and re-starting the timer. This has now been fixed.
Task Timer Warning
The little icon, which appears in the top left corner of pages to indicate whether the Timer is running has been fixed to clearly display if a Timer is running for a different client. This will update as soon as the page is opened or when a Task Timer is changed.
24.001.02 01 January 1970
Portfolio Report Contribution History.
Contribution History for Interest Bearing Accounts in Portfolio Reports now appears correctly depending on the tickbox selection.
23.104.05 24 March 2014
Action Diary Reminders
Changes have been made in this page to improve speed performance when selecting items from the 'For' dropdown and clicking on the tabs above the record list.
Bug in Benefit in Kind Tax Computation
If a client had a Health Insurance Benefit in Kind entered manually into the Tax benefits page, as opposed to figures coming from policies, this figure would be counted twice as a benefit in kind in the Tax Computation. This has been fixed.
Database Search
There was a problem where it was not possible to open individual client portfolios via the View Client Records page, after performing a database search. This has now been fixed.
Error Completing Diary Schedules
There was an error which could occur when attempting to complete Diary Reminder Schedules from the Locate Diary Reminders page. This problem has now been fixed.
Fixed Bookmark Formatting
The 'DocAddresseeNameJoint' bookmark now formats correctly when the client and partner have different names.
Personnel and Employer
There was a problem preventing switching to a personal client's Fact Find when double-clicking on a record in a business client's Personnel page. There was also a problem switching to a business client when double-clicking on a personal client's Employer in the Personal Details page. Both these issues have been fixed.
23.103.09 10 March 2014
Annuities as Expenditure
Fixed an issue where the Contribution amount on the Annuity front page could incorrectly be counted as Expenditure, causing an incorrect figure to appear in the Regular Insurance Premium fields.
23.103.06 04 March 2014
Added Annuity Fields
Added 'Protection Value %' and 'Guaranteed Maturity Value' fields to annuities page.
Added LPI Option
Added LPI to annuities and planning for retirement.
Annuity Expenditure
Annuity contributions now show on the expenditure page.
Annuity Funds
Annuities can now contain funds.
Charge Rates
The Reports button has been added to the Charge Rates page.
Charge Rates Automatically Selected
When double clicking on a Charge Category in the Client Accounts, Regular Fees, Task Timer or Adviser Charge Collection Schedules page, the Charge Rates page will now open with the Charge Category automatically selected.
Client Accounts - Zero Amounts
In the new Sales Ledger view of Client Accounts, transactions with a zero amount will now appear in the correct Debit/Credit column. For example an "Opening Balance, Debit" with a zero amount will appear in the Debits column.
Client Accounts Error
An 'invalid use of null' error could occur under certain circumstances when saving records in the Client Accounts page. This has now been fixed.
Contribution History Page
There was a problem where opening the Contribution History page when there were no records for the case would automatically add a record when the Contribution History page was closed. This has now been fixed to only add a new record if a change is made.
Documents Register Filter
When opened from a portfolio summary window containing no cases, the documents register is now limited to documents related to the open client.
Fees & Expenses Report
When Not Grouped, the Fees & Expenses report would hide the Staff Member name and other details if they had the same value as the previous record. This has been changed to show these details.
Filter On Enter Commission/Fees Page
Filtering for clients with a quote in the name now works correctly on the Enter Commission/Fees page.
Incorrect Client Type in Client Accounts
Under certain circumstances it was possible to create Client Accounts records with an incorrect Client Type. This problem has been fixed and historical records corrected.
Locate Portfolio Record Problem
When using the Locate Portfolio Record window to open a policy page and then attempting to open certain other pages such as the Search Database page, the new page could become unresponsive. This problem has been fixed.
RMAR Reporting
RMAR reports will now exclude any Fees that only appear in Time/WIP. Reporting will only be based on records posted to the Sales Ledger.
Task Timer Switches To New Client
If the Task Timer is running for a client and the User Preference 'Automatically update Timer on changing Client' is selected then when changing which client's Fact Find is open, the Timer will stop and move to the new client. This will now work no matter which method is used to change the Fact Find client. In addition, when a client's Fact Find is closed and the Timer is running, you will now be prompted to either stop, pause or continue the Task Timer.
Waiver of Premium
In policies where you can select a Waiver of Premium option, the tickbox has now been replaced by a dropdown menu. This allows you to set it to 'Yes', 'No' or to leave it blank. When adding new policies a blank (unknown) Waiver of Premium status is assumed until 'Yes' or 'No' is selected.
Pensions which have a blank Waiver of Premium selected will no longer state 'no waiver of premium' on client report details.
23.101.05 17 January 2014
Client Accounts - Charge Rates
In JCS versions after 23.100, when creating a new charge rate from the Client Accounts page, an error may occur stating "You must save the current field before you run the Requery action". This has now been resolved.
Default Product Provider
In JCS versions after 23.100, when creating a new document linked to a case and writing to a Product Provider, when looking up the Product Provider Contact, the lookup page would not default to the case's Provider. This functionality has now been restored.
Documents Register Preventing Access to Pages
It used to be possible to open the Documents Register (when pressing Ctrl+D) and still access other pages which were open. This functionality was lost after version 23.100 but has been re-instated. In addition, you may also now access the other pages when the Documents Register is opened from clicking the button on Portfolio Summary and the policy pages.
Error adding new Provider or Share Details
Under certain circumstances a 'JCS can't move the focus to the control Status' error would occur whilst adding new Provider, Product or Share Details for a new case. This problem has now been fixed.
Error Changing Fund Type
In Fund Names/Shares Maintenance page, a 'Syntax error (missing operator)' error could occur if attempting to change the Type of a fund which had a quotation mark in its name.
Incorrect Branch In Documents Register
Under certain specific circumstances, it was possible to save records in the Documents Register with the wrong branch number for the selected client. This problem and historical records have now been fixed.
Pages No Longer Shut Down
When opening a new Client's Fact Find, admin pages would immediately shut down, even if no client was selected. This has now changed so the pages only shut down if a new client is selected. In addition, if opening a new client in Administration mode, the Documents Register may be left open. It will not automatically switch to the new client but may be manually closed and reopened for the new client if required.
Portfolio History Notes Field
Holding shift and pressing enter now saves data on the portfolio history notes page.
Update Fund Prices & Value Funds
Opening the Update Fund Prices & Value Funds page no longer requires the current client's Fact Find to be closed. If any client policy or Investment Fund pages are open then these will refresh after fund prices are updated.
23.101.02 24 December 2013
Problem with Adviser Charge Disbursements
In JCS versions after 23.100, disbursement records created against adviser charges would not pay. This has now been fixed.
23.101.01 20 December 2013
Adviser Charges for Equities
Equities will now allow Initial Adviser Charges.
Charge Categories
Charge categories can now be marked as enabled/disabled. Those marked as 'disabled' will not appear in the drop down list when selecting a Charge Category for a new fee record. The Charge Categories of historic fee records will be unaffected.
23.100.15 19 December 2013
Adviser Charge Schedules
In versions 23.100.12 to .14 of JCS, an error would be triggered when opening the Adviser Charge Collection Schedules for policies with very large case numbers. This has now been resolved.
Problem Selecting Provider Contact
In versions 23.100.12 to .14 of JCS there was a problem where Product Provider Contacts could not be selected when creating a new document. This problem has now been fixed.
Problem with Diary Reminders/Compliance
In versions 23.100.12 to .14 of JCS there was a problem where the Diary button on Mortgages would cause the Diary Reminders/Compliance page to be opened showing all records for the client, rather than just records for the case. This has now been fixed.
Problem with Diary Reminders/Compliance
In versions 23.100.12 to .14 there was a problem where the Diary Reminders/Compliance page could show all the records for the client, rather than just the selected case after opening the Admin Reports pages. This issue has been fixed.
Problem with Investment Funds
In versions 23.100.12 to .14 of JCS, an error would be triggered when attempting to zero the units of a fund holding. This has now been resolved.
23.100.14 17 December 2013
Error Opening Additional Details
In v23.100.13 an error could occur if opening the Additional Details page whilst the timer was running. This has now been fixed.
23.100.12 11 December 2013
Additional Details and Discontinued Plans Register
If viewing the Additional Details or Discontinued Plans Register pages for a business client, these pages would not refresh when 'Next Client' or 'Previous Client' buttons were clicked. This problem has been fixed.
Current Value Field
If a policy has fund records then its Current Value will now be locked to show that this value is derived from its funds. ISAs and Investment Bonds will also have their Cash / Non Cash fund fields locked as appropriate.
Disbursement Page Correction
Under certain circumstances, the Disbursements page could show a positive commission amount when set up against fee credits. (The commission amount for a fee credit should be negative). The disbursements would still have been issued correctly when a Pay Advisers report was run but now the Disbursement page will also show the correct negative commission figure.
Documents Register
Under certain circumstances, it was possible to open the Documents Register, whilst viewing pages in Financial Planning mode, incorrectly filtered by case number. This problem has now been resolved.
Fixed Error In Equities
In Administration mode, an 'invalid use of null' error could occur when attempting to save an Equity without first specifying the Equity Type. It is now no longer possible to save an equity here without first specifying the type, and the error will no longer occur.
Update Fund Prices
There was a problem with the Update Fund Prices & Value Funds page not updating the values of policies which had Cash funds if the exchange rate of the currency had changed. This problem has now been addressed.
Also Group Pension schemes whose values were taken from the sum of their member policies were not updating after using Update Fund Prices & Value Funds. This problem has also been fixed.
23.007.26 10 March 2014
Filtered Portfolio Report Error
Fixed an error that would occur when filtering a portfolio down to clients of an adviser.
23.007.24 04 March 2014
Benefit Escalation Error
Fixed error when deleting values in 'Benefit Escalation % Per Annum' fields.
Commission Receipts Ledger Filter
You can now filter by client number on the Commission/Fees Receipt Ledger.
Documents Linked To Members
When opening the documents register for a business and selecting a case that is linked to a member record in a group scheme, a label now shows to make it easier to differentiate this from a document linked directly to the business case.
Electronic Commission
The import routines have now been updated to detect and block the addition of duplicate statements from providers, when the import has come from different format files.
Electronic Commission
External Connections that are used for retrieving commission statements can now be shared with other users without causing errors during the download.
Exporting Reports to Excel
Fixed an error which was preventing exporting portfolio reports to excel properly.
Financial Planning Search
Searching on Financial Planning tables now returns only relevant administered cases.
Fixed Business Fact Find Report
When printing a completed business fact find report, income protection scheme member names and joined dates now display correctly.
Fixed Client Statement Summary Report
Fixed error when opening 'Client Statements Of Account' summarised report for clients that do not have a default mailing style.
Fixed Exchanging Addresses
Exchanging branch addresses now updates interest bearing accounts correctly.
Fixed Portfolio Reports for Multiple Clients
When printing portfolio reports for multiple clients, they are now ordered by surname/company name instead of client number.
Fixed Printing File Copy With Long Notes
Fixed printing infinite blank pages when printing a file copy of a case with extremely long notes.
Fixed Searching On Year End
Searching for the 'Year End' field in the 'Name & Main Contact Details' now works correctly.
Funds Mapping Error
Fixed an error which would occur when clicking the funds mapping button with no fund selected.
Income from Capital Calculator
Fixed issue in the graphical output when income is delayed for a number of years, but year 0 was showing a required income.
Planning for Retirement
Fixed issue where Planning for Retirement was not taking into account a possible longer period of income for a younger spouse when calculating future income where a pension income is being provided for the spouse.
Searching Additional Details
Searching dates or numbers in the additional details table could show incorrect results. This has now been fixed.
Tax Calculations
Fixed issue in tax calculations where a client who is exactly 75 years old, but is born after 6 April does not receive the lower rate age allowance for persons over 65.
23.007.16 17 January 2014
Additional Details
If additional details has a dropdown field, with a default value configured, the record may not be filed correctly when no other changes are made to the page, meaning that the data will show correctly on the page, but cannot be searched for in the database. This has now been resolved.
Calculation of Growth Rates
In some very specific situations, the growth rate would show as "failed". This has now been resolved.
Error Posting Commission
A 'Syntax error (missing operator)' error could occur when attempting to post commission/fees from a Provider with quotation marks in their name. This error has now been fixed.
Error Posting Commission/Fees
In the Enter Commission/Fees page, errors could occur if a Statement Date or Received Date were entered in an unrecognised format.
Maximum Drawdown Error
Fixed an error that occurred when opening maximum drawdown page when the owner of the case had no gender or date of birth.
Portfolio Report Filter
Printing a portfolio report for an open client no longer includes other clients with the same name.
23.007.13 20 December 2013
Check For Updates
When the user's regional settings are other than UK date format, the latest JCS update may report as an incorrect date. This has now been resolved.
Electronic Commission
Records advertised by Providers with a commission amount of zero are no longer posted into Suspended Receipts anymore, they are discarded upon processing.
Electronic Commission
Some very specific scenarios could have caused a "Resume without Error" message. This has now been resolved.
Enter Key In Notes Fields
Pressing the enter key in a notes/multi line field will now enter a new line, rather than move focus to the next control.
Support for Junior ISAs
ISAs can now be entered where the policy owner is a child, as for a Junior ISA.
Values In Assets/Expenditures Not Saving
When erasing all manually entered values from details pages on the expenditure/assets pages, the new total would not overwrite summary values. This has now been fixed.
23.007.10 25 November 2013
RMAR Reporting
Section I of the RMAR report was including the contributions from both the member records and the group scheme when group schemes were configured to records contributions at member record. This may have led to double counting of some contributions on certain group schemes in section I. This would only have occurred when the group scheme business was written within the reporting period.
RMAR Reporting
The RMAR reporting page has been updated to reflect wording changes made by the FCA in May 2013, specifically in Section K and Section L
RMAR Reporting
Fund Based Renewal Commission and Block Renewal Commission are now treated as earned and due on the date of receipt, to allow them to be included in Section B when reporting on an Earned or Due accounting basis.
RMAR Reporting
Cases that are archived no longer report commission or disbursements after the archive date of the case when reporting on an Earned or Due accounting basis.
RMAR Reporting
JCS was previously reporting consultancy charges in RMAR as any charges raised against a business client. This has now been restricted down to only Group Personal Pension Schemes and Group Stakeholder Pension Schemes, in accordance with FCA reporting guidelines.
RMAR Reporting
The method used for calculating the number of clients paying for ongoing adviser charges has been overhauled to make it more accurate.
RMAR Reporting
Business clients were not being classified in RMAR reports correctly to be Retail or Non Retail based on the client type in Fact Find. Previously all business clients were reported as Retail, the client type field is now taken into account.
RMAR Reporting
In certain scenarios, the Net commission amounts in Section B were reporting based on a higher value of disbursements than would be expected. This has now been corrected.
23.006.06 05 November 2013
Electronic Commission
Certain scenarios were causing JCS to report a division by zero when downloading the latest commission statements. This has now been resolved.
23.006.04 18 October 2013
Client History Report
Notes for Portfolio History and Fund History records would be missing from Client History reports. This has now been fixed.
RMAR Reporting
Fixed issue when reporting in Cash Receipts mode where Adviser Charge receipts were being included in section B as both commission and fees. This has now been resolved.
23.005.02 26 September 2013
Aged Debtors Report
There was an error which would occur after selecting a Clients Of Adviser option in the Aged Debtors report. This has now been fixed.
Contract Enquiry
Added support for Funds Network FNP pensions. Due to the changes in handling of cash holdings, users may be required to map some cash holdings again when performing a valuation of policies. This is expected.
Electronic Commission - Nucleus Fee Import
There are a number of fee types that are generated by Nucleus on occasion that are unsupported by JCS. Rather than invalidating the message, these payments are now posted as suspended commission to allow for manual posting.
Enter Commission/Fees Page
If the user's branch is not the head office then the policies listed in the Enter Commission/Fees Received page will be restricted to their branch.
Fix to Error in Adviser Charges Page
Under certain circumstances, a 'You can't disable a control while it has focus' error would occur in the Adviser Charges page. This error has now been fixed.
Issue when Separating Clients from Partners.
Fixed an error that could occur under certain circumstances when separating clients from partners.
Searching Additional Details For Business Clients
When searching the database, it is now possible to search using additional details for business clients.
23.004.02 29 August 2013
Error Paying Disbursements
There was a problem in version 23.004.01 preventing disbursements from being paid. This error has been fixed.
23.004.01 23 August 2013
Added Filtering By Adviser Charge Type
It is now possible to filter by adviser charge type in the Commissions Receipts Ledger and Breakdown by Product/Provider forms and reports.
Adviser Charge Details
On some PCs with certain combinations of operating system and Microsoft Office, the Adviser Charge Collection Schedule 'Received to Date' Details page would not show all the details of the receipts. This problem has been fixed.
Contract Enquiry
Fixed issue where an error may occur when mapping a provider fund to a JCS fund with a very long name.
Electronic Commission
The ECR module has been updated to handle Adviser Charge Adjustments from Legal & General statements.
Electronic Commission
The ECR module has been updated to handle payments from Transact as Adviser Charges rather than legacy commission.
Fixed Emails in Documents Register
You can no longer email linked documents that are not created in Word from the documents register.
New Filter Options for RMAR Reporting
A new filter options for the 'Fee Relates To' and RMAR reporting section fields have been added for the Client Accounts and Regular Fee Schedules pages.
23.003.02 08 July 2013
Fixed Adviser Charges Expected To a Future Date
Fixed the 'division by zero' error which could occur with some datasets when using the Adviser Charges Expected to a Future Date report.
Regular Fee Transaction Types
The types of transactions which can now be selected for new Regular Fee Schedules has been restricted to appropriate types. Historic Regular Fee transaction types will not be affected.
Regular Fees Filter
Filtering Regular Fee Schedules by transaction type now works correctly.
RMAR Reporting
Users are now prompted to fill in the "Advice Provided" value in User Preferences before being permitted to create any RMAR data.
23.002.07 02 July 2013
Added Civil Partnerships
Civil Partnership is now selectable as an option on the Personal Details Page.
Adviser Charge Fee Transaction Types
The fee transaction type 'Fee, Adviser Charge' can no longer be added to Client Accounts. New transaction types: 'Fee, Adviser Charge, Ad Hoc', 'Fee Adviser Charge, Initial' and 'Fee, Adviser Charge, Ongoing' can now be used instead. When an invoice is automatically generated for an Adviser Charge Collection Schedule the appropriate Adviser Charge Fee Transaction type will be created for the Adviser Charge Collection type.
Adviser Charges for Annuities
Annuities now support non-Switch type Adviser Charges. Percentage-based charges for Ongoing and Ad-Hoc Adviser Charges are still prohibited for annuities.
Changed Adviser Charges on Client Portfolio Report
Adviser Charges are now displayed with received amounts, and subtotals for expected and received amounts. Expected amounts are estimated when appropriate, and amounts not assigned to a specific adviser charge are shown.
Charge Categories
If a Charge Category is created which has a blank (unknown) Hourly Rate, Fixed Charge, Expense Amount or Notes, then when it is selected in the Client Account or Regular Fees pages any Amount or Notes which have already been entered will no longer be overwritten.
Electronic Commission
ECR now has better handling of allocating to Adviser Charge Collection Schedules when the records are not complete enough to calculate expected amounts.
Electronic Commission
Some messages from Aviva were not validating correctly as the statement contained multiple opening balances. This is now supported.
Electronic Commissions
Bond Renewal Commission is now treated similar to Fund Based Renewal Commission when processing, rather than normal renewal commission. This mainly affects statements received from Prudential.
Enter Commission Received
When posting Adviser Charges manually from the Enter Commission/Fees Received window, the list of Adviser Charge Collection Schedules for the selected policy is restricted to an active date window of 6 weeks from the statement date. Schedules that have ceased prior to this date will not be listed. This can be an issue for Providers that issue quarterly statements, or even less frequently. A new option has been added to allow posting to Adviser Charge Collection Schedules that are not currently "active". The Suspended Commission page will now show all Adviser Charge Collection Schedules belonging to the selected policy.
Fix to Demo Data
In the Demo Data there was a problem which prevented an ISA, Case 190 from being deleted, with an 'item not found in collection' error reported. This problem has been fixed with new installs of the demo data.
Fixed Blank Page When Printing Fact Find
There is no longer a blank page when printing a completed Fact Find which contains lengthy notes.
Fixed Deleting Advisers
It is no longer possible to delete advisers from the global maintenance page if they have any clients assigned to them.
Modified RMAR Section B Reporting
Section B RMAR reporting now includes a breakdown of Fees based on the Advised Case as entered in the Fees ledger or via the Adviser Fee Collection Schedules
Modified RMAR Section I reporting
Previously Section I included figures for both Advised business and Written business. The Written business figures are not actually needed for the Section I reporting and were provided for information only, but have now been removed to avoid confusion as to exactly what is being shown.
Removed RMAR exemption code for very small firms
Previous exemptions for firms with below £60,000 no longer exist but remained as an option in JCS code. These have now been removed as being no long relevant.
Starting JCS from the Installer
After updating JCS, or installing it fresh, the installer will prompt to start JCS. If your installation is configured to use data on the network and you are using Vista or a newer operating system, starting JCS may fail as the installer runs under elevated privileges as Admin. The installer will now de-elevate privileges and run JCS under the user's own profile.
Suspended Commission Allocation
Suspended Commission Receipts were generating an error when receipts were created containing quotes in the policy number. This has now been resolved.
23.002.07 06 June 2013
Fixed Client Statements Of Account - Print Error
Fixed an error that occurred when opening the Client Statements Of Account - Print report when it contained a client with no default mailing style.
23.001.06 03 June 2013
Enter Commission/Fees Received
Under certain circumstances an error "JCS can't move the focus to the control txtPolicySearch" could occur whilst manually posting commission. (This error only occurred in v23.001.05 and did not prevent the actual posting of the commission.) This error how now been fixed.
23.001.05 24 May 2013
Adviser Charges For Annuities
Initial Adviser Charge Collection Schedules and Initial Adviser Charge Collections may now be assigned to annuities.
Annuity Rate
In the Planning For Retirement page it is now possible to manually enter a value for the Annuity Rate. If used, it replaces the figure which is otherwise calculated by JCS from the client's age, long term interest rates and internal mortality tables. This manually entered Annuity Rate will be used for Planning for Retirement and Profile Report reports.
Bulk Valuations
JCS can now recognise and handle the new Scottish Widows bulk valuation file, which was recently changed to include extra fields.
Chronological New Business Reports
Chronological New Business Reports now report on custom policy statuses that are NTU/Discontinued.
Client Statement Of Account Reports
The Client Statement of Account Reports now format client names as set in Default Mailing Style.
Clients With Portfolio Records Report
There was a problem which prevented this report opening for business clients when grouping by Client Name. This issue has now been resolved.
Electronic Commissions
JCS now auto populates the "Received Date" when a statement includes a payment date.
Enhancement to Enter Commission/Fees Received
Changes have been made in this page to facilitate speedier manual entry of commission/fees using the keyboard. When a commission/fee type is selected, the cursor will move through the commission/fee details fields in a way which does not require use of the mouse . The 'Post' button may now also be clicked without having to use a mouse.
Fees & Expenses with Disbursements
This report now also includes details of disbursements set up against Adviser Charge Collection Schedules and Regular Fee Schedules. There was a problem where the summarised report could show an incorrect Charge amount if a fee had more than one disbursement record. This problem has also now been fixed.
Fixed Blank Fact Find Report
When printing blank Fact Find reports, interest bearing accounts incorrectly showed dates. This has now been resolved.
Identity Verification Reports
Terminology brought up to date with current guidelines on Identity Verification reports.
Incorrect/Overdue Commission Report
The 'Limit report to policies receiving commission on a particular statement' filter option has been modified to limit the report to commission records which have received commission on a particular statement. Therefore, if this filter option is used, the report will no longer include those items where the policy has received payments but the specific incorrect/overdue commission record has not.
Maximum Drawdown Calculator
Update to allow a maximum 120% of GAD for drawdowns effected after 26th March 2013
Portfolio Reports
With some datasets the 'Balance As At' field for interest bearing accounts could overlap with the policy details field on the 'Clients with Portfolio Records' and 'Portfolio Reports For Clients' reports. This problem has now been fixed.
Portfolio Reports
Added Adviser Charges to Client Portfolio Reports.
RMAR reporting
Update to ensure that Annuities are listed as Retail Investment under Section B, and as Investment Business under Section I.
Updates To Pension Scheme Member Reports
Pension Scheme Member Reports now show Personal and Employer contribution percentages.
23.000.04 24 April 2013
Adding New Policies
When adding a new policy, if the policy supports Adviser Charge Schedules, you will now be invited to add a new schedule for the policy.
Adviser Charge Collection Schedules
In some calculations, the expected amount and the received amount would equal each other, but the due amount would show £0.01 due to a rounding error. This has now been resolved.
Adviser Charge Collection Schedules
Some users, with certain versions of Microsoft Office installed were not able to open the Adviser Charge Collection Schedules page. This problem has been fixed.
Adviser Charges Restriction
It is no longer possible to assign adviser charges to General Business, Mortgages, PEPs, Equities or Annuities.
Client Account Filter
By default the Client Accounts page will now only show records with a Transaction Date up to the current date. When viewing records of a single client, the 'Current Balance' will now only include transactions to the current date. (It is still possible to view future fee transactions, if they exist, by using the Filter Client Accounts page and modifying the To Date filter.)
Electronic Commissions
After opening the Electronic Commissions Inbox, the following error may sometimes occur "You must save the current field before you run the requery action." This has now been resolved.
Fee Disbursement Vetting
The Vet Fees page (which is used when running a Pay Advisers, Introducers and Rebate Client report) has been enhanced to show more details of the Fee and Disbursement records which are available for vetting.
Fix to NI Computations
The contracted in/out flag was not being passed correctly to the computation resulting in the NI computation not including Contracted Out rebates
Fix to Tax Computation Error
The savings tax rate of 10% was incorrectly applied to some tax computations for 2012/13. This has been fixed.
Fixed Block/Agency Commission In Breakdown Report
The Commission Breakdown by Product/Provider report no longer groups block/agency commission from different providers together.
Fixed Fee Report Options Filter
There is no longer an error when filtering by "To" charge type, without a "From" charge type on the fees report option pages.
Profile Report
Fixed issue with Profile Report when client priorities exclude either client or partner from calculating retirement details.
Royal Skandia Bulk Valuations
A recent change to the Royal Skandia bulk valuation file was generating a "Type Mismatch" error when attempting to value policies. This was caused by the file no longer containing any exchange rate data. JCS has been updated to handle the file format either with or without the exchange rate data.
Suspended Adviser Charges
When using the Suspended Commission/Fees Receipts page to allocate suspended fees to a policy which has Adviser Charge Schedules, the schedule record which matches the Type / Amount best will be automatically selected.
When To Disburse Fees
There was a restriction, which made it impossible to change the 'When to Disburse Fee' option after a fee or associated Adviser Charge Schedule record had received a disbursement payment. This restriction has now been removed and if the option is changed, disbursement payments will be recalculated the next time the Pay Advisers, Introducers and Rebate Client report is run.
22.007.05 05 April 2013
Error Deleting Policies
In version 22.007.04 a 'no current record error' could occur whilst deleting policies. This problem has been fixed.
22.007.04 03 April 2013
Check For Updates
Fixed the error "Could not run the JCS installation program" which could occur when performing a check for updates, even though the installation program was actually running correctly.
Commission Disbursement Ledger Report
Any disbursements generated from Fund Based Renewal Commission were showing up in this report with a blank Payment Against. This has now been resolved.
Commission Report Modification
Provider Name in commission reports now uses the policy provider name instead of the statement issuer.
Default Calendar Date
When pressing F2 or double clicking in a date field to open the calendar pop up, the default date will now be set to the one already entered, rather than the current date.
ECR Update for Funds Network Files
ECR has been updated to provide better support for Funds Network files, which in rare circumstances, were generating a payment count checksum error.
ECR Update for Nucleus Fee Files
ECR now handles more commission/fee types from the Nucleus Fee Report.
Fees Client Accounts
Under certain circumstances a Type Mismatch error could occur when adding new records to Client Accounts. This error has been fixed.
Fixed Financial Planning Report Error
Fixed an error that could occur when printing completed Financial Planning Fact Find reports.
Global Adviser Type
Fixed an error when opening Global Adviser Names page with no existing advisers on file.
Receipts and Fees Renamed
In the Administration menubar, under "Commission & Accounting", "Receipts" have been renamed to "Provider Receipts". In the Enter Commission/Fees page, "Fee Collections" have been renamed "Adviser Charges".
22.006.14 26 February 2013
Adviser Fee Collections
Under certain circumstances Adviser Fee Collections could be missing from Client Accounts/Fees reports if they were filtered to a date which was the same as the Transaction Date of the fee collection. There was also a problem where the Transaction Cut Off Date in the Print Client Statements report would not apply if the date was entered via the calendar function. Both of these issues have now been fixed.
22.006.13 20 February 2013
Fixed Commissions Breakdown By Provider Report
Fixed 'Invalid Use of Null' error introduced in v22.006.12 when opening the commissions breakdown by provider report, with some - but not all - options ticked.
22.006.12 18 February 2013
Electronic Commissions
Added better support for Transact commission/fee files when there are multiple payment dates within a file. This would have encountered a validation error previously and not permitted the file to be imported.
Electronic Commissions
Added better support for policy holder name formats used by Friends Provident which were causing some Friends Provident commission files to fail validation.
Electronic Commissions
Double clicking on a message that has failed verification was causing an error. This has now been resolved.
Electronic Commissions
Update to Nucleus Fee file validation to recognise "Trail Fee".
Fixed Search Database Client Code Order
The Search Database page now orders by client code instead of description when displaying client codes to choose from.
Global Provider Exchange
When performing a global provider name exchange, any records in the Commission Receipts Ledger will not be changed, so that the historic record remains in place.
User Field Data Correction
When erasing a user field definition or drop down value from the Additional Details page, user data is now updated to reflect these changes.
22.006.04 18 January 2013
Contract Enquiry Changes
Canada Life external connections can no longer be shared with other users due to issues with mismatched certificates when multiple users attempt to use the same connection. Any users with shared Canada Life connections will need to recreate individual connections to continue using the Canada Life valuation system.
Data Import
When creating new global fund records from a valuation message, some long fund names may cause an error. This has now been resolved by shortening them to fit in the relevant field. Original fund names are stored in a new field on the Global Data->Fund Names page.
Data Import Mapping
When performing a bulk valuation with some providers, unmapped cases were not always suggesting the best product name from the drop down when a case is to be created from new. These specific situations are now handled better, to make an improved suggestion of the product to map to.
Electronic Commissions
When checking the electronic commission mailbox, if any new files are located the following error may occur "Control or subform control is too large". This has now been resolved.
Error When Adding New Document
Fixed an error that would occur when adding a new document to send to an advisor, but not picking their name.
Error When Adding New Group Member
Fixed an error that could occur when adding a new group member from the group summary page.
Error When Closing Portfolio Summary
Fixed an error that could occur when closing portfolio summary.
Fixed Open Existing Client Error
Fixed error when entering non standard characters in surname field when opening client.
Log On Error
Fixed 'Invalid use of null' error occuring due to unusual licensing information.
Multiple Emails
Restored the ability to enter multiple emails, separated by ';' characters for personal clients in the Address Details page. Mailshots using Microsoft Outlook will be sent to all these emails.
This feature is currently incompatible with WebFolio, which restricts those clients to a single email in the Client Email field.
Planning For Retirement Spouse Date of Birth
Fixed an error when a spouse has no date of birth entered on the retirement planning page.
Real Time Valuations
When performing a real time valuation on a case that has not been valued previously, the external connection to use should be assumed if other cases from the same provider have been successfully valued before. This functionality was broken in a previous release causing the user to select the external connection for each new case to be valued.
Review Date Report
When closing the report options page for "Next Client Review Dates" when using the filter of "Each" was causing an error. This has now been resolved.
22.005.02 21 December 2012
Commission Receipts Ledger fails to open in Branch
If you had Commission Receipts entered in one of your branches but no commission receipts entered in another, the Commission Receipts Window would fail to open from the second Branch even if that Branch was the Head Office. This has now been rectified.
Fixed Balance As At Date
Under certain circumstances a 'Balance As At' date could appear in Portfolio Reports for Interest Bearing Accounts where none had been set. This problem has been fixed.
Issue with Royal Skandia valuations
When performing a bulk valuation of policies from Royal Skandia, some fund prices would not get updated properly. This has now been resolved.
Skandia Investment Solutions RTV
Performing a valuation of a Skandia Investment Solutions policy that has a "pending withdrawal" value was causing a checksum error as the fund holdings were not adding up to the policy valuation in this scenario. This has now been resolved.
22.004.02 19 November 2012
Data Import
Improved user warning when Importing but not all mappings have been completed.
Electronic Commissions
Legal & General recently changed the message format of electronic statements in readiness for handling adviser charging. This caused some L&G statements to be seen as invalid formats. This has now been resolved.
Equity File Copy Print
When trying to print an equity, there is no longer a message box asking for currency.
Fixed 'Field is too small' error
When automatically setting up a new client, based on an import file, if the client had more than 5 forenames this error would occur.
Fixed Adding Cases From Business Mortgages
It is no longer possible to add personal cases to a business through the business mortgage policy page.
Fixed Merge Case Filter
Stopped the Current/Archived filter making the merge case page unresponsive in certain situations.
Interest Bearing Accounts
A new 'Balance As At' date field has been added to Interest Bearing Accounts. If entered, this date will appear on client fact find and portfolio reports.
22.003.07 24 October 2012
Check for Updates not running
Some installs of Windows Vista and Windows 7 will not allow JCS to download the latest version of JCS from the Internet. This is due to User Account Control (UAC) restrictions preventing the installer from running. This has now been updated to request admin user elevation privileges before running the installer package.
Data Import
Improved the process to assist with faster processing of entering Fund Managers and Fund names during the import process. The system makes better suggestions for default values than previously.
Data Import
Fixed issue whereby a 'CE - Invalid procedure call or argument' error would sometimes occur if a Fund Name was entered which had brackets in its name and the contents of the brackets did not indicate the fund type.
Documents Register
When opening the Documents Register from a case with minimal data entered, the following error may occur "Invalid use of null". This has now been resolved.
Documents Register
Fixed issue where opening the Documents Register for a client may take a long time for large datasets.
ECR Commission matching rules for Initial/Renewal
Under some circumstances, commission received for a policy that seemed to have an exact match in JCS, was being posted against the wrong contribution / commission record. This was being seen in Skandia imports, but may have occurred with other providers. This has now been resolved.
ECR exact matching rules updated
Exact matching of expectations for initial and renewal commission in ECR may sometimes fail due to differences in the rounding of final amounts. Some providers may round to the nearest penny, others may round down to a complete penny. ECR matching now allows for both scenarios.
ECR Switch Commission from Skandia
Switch Commission was being identified as Fund Based Renewal in Skandia commission files. JCS does not currently support expectations for switch commission, so these will be assigned to Suspended Commission Receipts.
Electronic Commission
Agency payments in some Skandia electronic statements were not being recognised preventing processing of the whole statement.
Electronic Commission
Improved matching rules created where an exact match for Commission received against expected do not agree.
Error when updating "Term"
When setting a value in the "Term" field on a policy, the following error may be encountered "Invalid procedure call or argument". This has now been resolved.
Fidelity Bulk Valuations
When performing a bulk valuation using Fidelity Funds Network, an error would occur if a policy contained fund holdings where the unit price was zero. This has been noticed especially with suspended funds such as Northern Rock. This has now been resolved.
Fix To Schema Update
Some users, with an option set not to calculate accrued commission, may have had problems updating to version 22.002. This problem has been fixed.
Fixed Error in Assets to Use
When opening the "Assets to Use" page, whilst running Windows screen resolution at 125% DPI, the following error may occur "The control or subform control is too large for this location". This has now been resolved.
Fixed Error On Group Member Page
Fixed an error that was occurring when converting group members to personal.
Fixed Issue in Commission
When selecting from multiple commission records for a contribution, the following error may occur "You must save the current field before you run the Requery action". This has now been resolved.
Printing Notes Behaviour Restored
When printing notes, default has been restored to only print the note selected instead of all notes.
Suspended Commission Policy Number Fix
When manually entering commission via the Enter Commission Received page and moving commission to Suspended Commission Receipts, the default Policy Number would be incorrectly completed in the Suspend Commission pop up. This has now been corrected.
Updated Post Install Process for Terminal Services
The JCS installer comes packaged with a post install program to update all users in a terminal services environment (Remote Desktop Services). This was not working correctly when being run manually by a system administrator when run in a 64 bit environment. This has now been resolved to ensure that it only runs in a 32 bit sub system.
22.002.08 25 September 2012
Fixed issue with Transact RTV
When performing a real time valuation of a Transact policy, all Transact policies were attempting to be valued rather than just the selected one. This issue was introduced in version 22.002.07 of JCS. All users with RTV connections to Transact are advised to upgrade to this release.
22.002.07 21 September 2012
Adding New Portfolio Record Type
When adding a new portfolio record, the window has now been made larger so that it is no longer necessary to scroll to see the last option.
Blank Fund Names No Longer Allowed
It is no longer possible to save fund and fund history records without a valid fund name.
Data Mapping Tool
When viewing Data Import Mapping, the option to filter to multi mapped funds was not filtering to the correct list as it was showing two mapped funds with the same name but different fund types as being a multi map. This has now been resolved.
Data Mappings
Fixed an error when trying to open Data Mappings with insufficient permissions.
Documents Register
Creating a new document from a template that does not exist was not being handled correctly when using Word 2002 or Word 2003. This would result in an error stating "This command is not available because no document is open." This has now been resolved.
Documents Register
When viewing/editing documents, some errors may appear due to permissions issues, network issues, if the document is already open, or if the active document has been closed already. These are now handled in a more user friendly manner without forcing JCS to close.
Documents Register
Fixed issue when creating a new document, resulting in an error "The expression you entered has a function containing the wrong number of arguments". This has now been resolved.
Fixed Adding New Currency
Fixed an error occurring when trying to add a new currency through the funds form.
Fixed Log On Username
Username is now focused automatically when logging on, invisible characters have been removed, and pressing return whilst in password field now logs in instead of moving to a button.
Fixed Opening Report After Searching
Fixed an error when opening 'Client(s) with portfolio' report after searching.
Fixed Yield in Equities
It is now possible to delete the yield from an equity without setting it to zero.
Global Fund Names
Fixed an issue where a user was unable to view Global Fund Names, without global permissions, if the first provider happened to have no funds.
Group Member Documents
When opening documents for a client with group policies, or a case which is a group policy, documents for members will now be shown.
Life Policy Fund Types
When adding funds for life policies, the default type will be Life but it is now possible to also select Unit Trust, Investment Trust or Share types.
Mailshot Template Bookmarks
Fixed an error that occurred when trying to create a mailshot using a template which had no bookmarks.
Modified Business Personnel Report
Added joined and left company dates to the business personnel report.
Product Deletion
Can no longer delete products which have administered cases dependent on them.
Provider Deletion
Can no longer delete providers which have administered cases dependent on them.
22.002.01 17 August 2012
Commission Breakdown Report
This report was incorrectly including non-policy related commission (such as bulk renewal) even if the report was restricted to certain policy types. This has now been resolved.
Database Maintenance Fix
Some users have experienced problems compacting and repairing their Admin database after the database had become corrupted. Improvements have been made to Database Maintenance which will overcome some of these problems.
Deleting Policies
Under certain circumstances it was possible for users without Add/Change/Delete Records permission to delete policies. This is no longer possible.
Earning Period For Level Commission
In the Commission page, when entering an automatically calculated Level commission with a Frequency of Annum, the automatically inserted Earning Period would be incorrect. This has been fixed so the Earning Period for an Annum frequency will tally with the period calculated for Month, Quarter or Half Year.
Fix To Mailshots To Clients
When sending out a mailshot to selected clients, the following error may have occurred: 'The changes you requested to the table were not successful because they would create duplicate values in the index, primary key, or relationship'. This has now been resolved.
Fixed Active Fund Report
The Active Fund Report no longer show funds where all policies are archived.
Fixed Issue In Assets/Liabilities
An error has been fixed which could appear when deleting assets, liabilities and annual trade details.
Fixed Issue In Client Next Reviews
Exiting Client Next Reviews page was sometimes producing an error. This has now been resolved.
Fixed Issue In Client Notes
Client Notes could not be added when there were any other notes already present. This issue was introduced in the July 2012 release of JCS and has now been resolved.
Fixed Issue In Download Clients
It is no longer possible to cause an error by clicking the Download Clients button multiple times.
Fixed Issue In Global Data Product Providers
When opening the Global Data - Product Providers page whilst using non-standard screen DPI settings, the following error may have occurred 'The control or subform control is too large for this location'. This has now been resolved.
Fixed Issue In RMAR Reporting
Under certain circumstances, an error would occur in RMAR reporting 'Overflow'. This has now been resolved.
Level Commission Accrued To Date Calculation
There was a problem with Commission Accrued to Date calculations for Level commission: If an Earning Period was manually entered, which was shorter than the term of the policy, the Accrued to Date calculation would not be restricted by this earning period. This issue has now been rectified.
This fix will affect all areas where Accrued to Date figures are calculated for Level commission which have an Earning Period which is shorter than the term of the policy. When upgrading JCS to version 22.002 a text document will be generated which details all commission records which may be affected by this change. Level Commission Rate Issue
After updating the total commission value, when calculating Level Commission, the rate was not auto calculated from the amount and earning period. This has now been resolved.
Level Commission Rounding Issue
Accrued Level Commission calculations were not rounding monthly amounts to the nearest penny when calculating from a Level Rate. This may have led to a discrepancy of a few pence over long periods between total commission amount and accrued commission amount. This has now been resolved.
Locate Portfolio Record
When locating a portfolio record in 'Full' mode, the list of policies was not being shown when the list was filtered by 'Client Name'. This was introduced in the previous version of JCS, and has now been resolved.
Menu Options Now Display Correctly
When opening a client from the Business Personnel page, the menu now shows the correct options.
Modified Client List Report
Client and partner mobile numbers are now shown when printing a list of clients after searching the database.
PRESTEL Equity Price Feed
The equity price feed from PRESTEL was not updating the prices in JCS. This issue was introduced in a recent version of JCS and has now been resolved.
Total Commission Value
After changing values for calculated commission, the total commission value was not being reflected in the listbox until the Commission page was closed and opened again. This has now been resolved.
User Defined Fields
When trying to change the order of the possible values for a user defined field, the following error may have occurred: 'The changes you requested to the table were not successful because they would create duplicate values in the index'. This has now been resolved.
22.001.07 20 July 2012
Fixed Issue in Data Import Mapping
The filtering of fund mappings was not working in a previous version of JCS. This has now been resolved.
Fixed issue in Temporary Annuities
The Expiry date entered for an Administered Temporary Annuity was not being passed through to the Fact Find section and was also not therefore being taken into account when calculating Fact Find Income. This has been fixed.
Legal & General Electronic Commission
Added support for group scheme commission payments from L&G where company name and contract reference details are missing in the commission file. Previously, this was generating an error.
Updated Incorrect/Overdue Commission
On the Incorrect/Overdue Commission report options page, when entering a date in either of the commencement date fields, the date format was not automatically recognised in the same way as elsewhere in JCS. This has now been resolved.
22.001.02 22 June 2012
Admin Equity Form Label
Corrected shareholder(s) label displaying incorrectly.
Change To Disbursement Payments
Disbursements will no longer be paid from commission received as 'Adviser Fee' or 'Miscellaneous' commission types.
Fixed Changing Client Name in Disbursements Page
In the Disbursements Page, if the Disbursement Type is set as 'Client', it is no longer possible to edit the Client Name field.
Fixed Duplicate Clients Being Added
It was possible, when adding new clients, to accidentally create duplicate records for business and personal clients. This has now been fixed.
Fixed Error moving to Previous Fact Find Client
With a business client fact find page open, it was possible to get an error moving to a previous client if one did not exist. This has now been resolved.
Fixed Issue in Database Maintenance
When performing a Compact & Repair on the JCSAdmin database, it may seem to become unresponsive. This was due to a critical task that the user could not see any notification of. This area has been optimised and now informs the user what is happening.
Fixed Issue With Nucleus Valuations
When the first line of a valuation was a cash based policy, JCS would not recognise it as a Nucleus valuation file, and it would not be imported. This has now been resolved.
Fixed Net Business Value Displaying Incorrectly
Net business value now displays correctly when there is either no current assets or no current liabilities.
Funds Network Bulk Valuations
Due to a recent change in the file format by Fidelity Funds Network for their bulk valuations, the new format was not being recognised by JCS as a valid import file. Support for this new file format has now been added.
Investment Fund History Quick Search
It is now possible to filter investment fund history records by provider and fund name.
Investment History Multiple Deletion
It is now possible to select and delete multiple Investment Histories.
Provider Product Address Alignment
The problem with the Address fields overlapping has been fixed.
Signatory Name Can Be Deleted
It is now possible to delete the signatory name from the user preferences panel without an error occurring.
22.000.10 28 May 2012
Commission Due Now Updates
In the Commission page, if the Received To Date Details page is used to update the Manual Adjustment / Brought Forward figure, the Due figure in the Commission page will now also immediately update (in addition to the Received To Date).
Date Change Fix
JCS no longer crashes when trying to change the date on the log-in screen with a non-administrator windows account.
Documents Register Fix
When selecting a document, an error could occur "Invalid use of Null". This has been resolved.
Fix to Level Rate Resetting
In the Commission Page, for 'Level' Commission Category set to 'Manual Calculation', the Level Rate would reset to the default for the Product when the page was saved. This issue has been fixed.
Fixed Clear Button On Locate Portfolio Record
When clearing the Locate Portfolio Record form, the Policy and Case numbers are now reset correctly.
Fixed Error in Enter Commission Received Page
Under certain circumstances the following error could occur in the Enter Commission Received page: 'JCS can't move the focus to the control Manual Override Percentage'. This has been fixed.
Fixed Error In Financial Planning
When adding a new policy in Financial Planning mode, the following error may be encountered "You can't hide a control that has the focus". This has now been resolved.
Fixed Error Using Manual Override
In the Suspended Commission page, if invoking the 'Manual override commission expected if less than…' function, after assigning an Amount Received, an error: 'JCS can't find the form…' could occur. This problem has been fixed.
Fixed Issue in Assets Page
When opening an archived Interest Bearing Account and saving any changes, the high level detail in the Assets page may be zeroed, as the client is now using administered records. This should not happen for archived policies, and has now been resolved.
Fixed Issue in Client Accounts
When printing a client statement, transactions dated in the future were sometimes being included when the options page was stating they should not be included. This has now been resolved.
Fixed Issue in Contract Enquiry
Under very specific circumstances it was possible to use the wrong external connection when valuing a policy. This only occurred when a user had access to their own connection for that provider as well as a shared connection. This has now been updated to set a higher precedence on the user's own connection, over another user's shared connection.
Fixed Issue in Data Import Mapping
When attempting to map a new client after performing a bulk valuation, an error could occur if a case was selected before the client was selected. This has now been resolved.
Fixed Issue in Report Options
Opening a report options page and requesting a report for 'Each Adviser' may have resulted in an error: 'Syntax error (missing operator)'. This was only caused due to very specific and rare situations and has now been resolved.
Fixed Issue in Upload/Download
When performing a download of selected clients, the databases may not have been included in the download archive. This could be caused when the databases were configured to use the root of a mapped drive, such as F:\. This problem has now been resolved.
Fixed Issue with Password Database
In some circumstances, the password database was being left stuck at version 20.004. This has now been resolved.
Fixed Locate Portfolio Record Case Number Issue
A valid Case Number must now be selected before the policy can be opened, preventing an error.
Fixed Posting Negative Commission Receipts
After moving a negative commission receipt from the Suspended Commission Receipts page, the commission would not appear in the Commission Receipts Ledger. (The commission would have been added to the Commission Record's 'Received To Date', so would not have been lost). Now the negative commission will also appear in the Commission Receipts Ledger.
Fixed Problem Selecting Duplicate Policy Numbers
In the Suspended Commission Receipts page, if there were duplicate policy numbers in the Policy Number drop down list, it was sometimes impossible to select the correct policy to assign the suspended commission to. Now, using the new 'Look Up Policy' button, it does not matter if the Policy Number of the selected policy (case) is duplicated.
Fixed Problem with Policy Numbers
In the Suspended Commission Receipts page it was sometimes impossible to select the correct policy to assign the suspended commission to if the Policy Number started with a space. This is no longer a problem using the 'Look Up Policy' button.
Fixed Retirement Date Calculation
When calculating a retirement date for a person born on 29th February but retiring in a NON-leap year JCS would give a retirement date of 28th February. This has now been changed to 1st March.
Please note, for a person born on 29th February and retiring in a leap year, JCS will give a retirement date of 29th February. This may differ from some on-line retirement age calculators, which give 1st March, even on leap years. We have contected the Department for Work and Pensions and they have confirmed that the 29th February would be the correct retirement date in these circumstances. Improved Recognition of Fidelity Bulk Files
To import Fidelity Fund Network bulk valuation files, it was necessary to manipulate the file using Excel prior to importing into JCS. This is no longer required as JCS will now handle the raw file provided from the Fidelity website.
Improvement to Suspended Commission Filter
In the Suspended Commission Receipts page, after applying a filter, the previously selected record will be re-selected (if it still appears in the list).
Incorrect/Overdue Commission Receipts Enhancement
Negative values in this report now appear red.
Stopped Suspended Commission Page Disappearing
Under certain circumstances, the Suspended Commission Receipts page would disappear and not reappear after attempting to assign commission to the selected policy. This issue has been resolved.
Suspended Commission Receipts - Suggested Policies
When a record is selected in Suspended Commission Receipts, JCS automatically attempts to find a policy which looks like a likely match for the suspended record. If a match cannot be found, or if you do not wish to use the suggested policy, the 'Look Up New Policy' button can be used to manually choose any policy to assign the commission to.
Suspended Commission Receipts Locked
To reduce possible errors in accounting, it is no longer possible to alter records in the Suspended Commission Receipts page (except the 'Exported to Quicken' status). The Policy Number saved when the Suspended Commission record is created and the Policy to which the Suspended Commission is eventually posted to are now treated as separate entities.
Suspended Commission Receipts Page Now Resizable
This page can now be resized to allow viewing of more suspended items simultaneously.
Suspended Commission, Improved Policy Look Up
When using the 'Look Up Policy' button in Suspended Commission Receipts, the Locate Portfolio Record page will open, with the records automatically filtered to the Provider Name of the currently selected Suspended Commission record. The filter may be removed in the usual way if you wish to search all policies.
22.000.02 23 April 2012
Fixed Bug in Child Benefit Computations
Where a client was created without a partner the new Child Benefit computation would cause a 'Subscript out of range' error. This has been resolved. This bug only affected versions 22.000.00 and 22.000.01
22.000.01 20 April 2012
Fixed Problem Updating JCS
Some users may have experienced problems opening JCS if users on the same network had updated to v22.000.00. This problem has been now been fixed.
22.000.00 20 April 2012
Added Notes When Moving From Suspended Commission
After posting items from Suspended Commission, a note is automatically created in the Commission Receipts Ledger to show which user posted the suspended commission and at what time.
Branch Number Allocation Restriction
In the Commission Receipts Ledger page you may now only change the Branch Number a commission record is allocated to if viewing the records from Head Office.
Fixed Client Accounts Report
There was a problem preventing the Client Accounts report from working when grouping by Client Name and restricted to clients of one adviser. This report has been fixed.
Fixed Error Adding Word Bookmarks
Under certain circumstances, whilst attempting to add a bookmark in a Word document or clicking 'Revert to JCS Standard Version', an 'ERROR: File Not Found' error could occur. Both of these problems have been fixed.
Fixed Issue in Data Import
When cancelling a client lookup in Data Import during a mapping process, it is possible to create an error with further actions. This has now been resolved.
Fixed Issue in Data Import
When importing a file that has not been mapped previously, JCS may automatically map to a policy that matches the provider reference, but did not take into account if multiple policies have a matching provider reference. When there are multiple matches, user interaction is now required.
Fixed Issue in Suspended Commission
After posting fund based renewal out of the Suspended Commission Receipts window, it was possible to open the policy directly and cause an Error "Object or Action Not Available". This has now been resolved.
Fixed Issue in Suspended Commission Receipts
Previously it was possible to post initial or renewal commission against a fund based renewal commission expectation record. Fund based renewal always has no expectation amount, so this would have shown as zero commission expected but would still have allowed posting to it. This has now been resolved.
Further Speed Improvements to Client Accounts
Changes have been made that will speed up the Client Accounts page when using the Branch System and when viewing the records of a single client.
Protected Rights Name Change
References to 'Protected Rights' in JCS will now appear as 'Formerly Protected Rights'.
Updated UK State Retirement Calculations
JCS State Retirement Age and Date calculations have been updated to comply with current law.
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